Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 4, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available in the building. Please ask at the front desk for details.
Access (1)
How do I get there from Yakushima Airport?
About 45 minutes by local bus from Yakushima Airport, or about 30 minutes by taxi or hire car. From Anbo Port it is about 35 minutes by local bus or about 20 minutes by taxi or hire car.
Activities (2)
Is there anywhere to walk on the grounds?
There is a natural waterfall on the grounds, and you can explore by land car, taking in the rich nature of Yakushima at close hand.
Is it convenient for the Jomon Sugi trek?
The Arakawa trailhead bus stop, the starting point for the Jomon Sugi trek, can be reached from the hotel by bus or taxi. Please ask at the front desk for trekking information.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is by 11:00.
Pets (1)
Can I stay with a pet?
Please contact the hotel directly about staying with a pet.
Facilities / Atmosphere (1)
What are the lobby and interiors like?
The central atrium holds sculptures on Yakushima themes, and the rooms are furnished with Yakusugi cedar. The presence of cedar with more than a thousand growth rings gives the stay a dignified air.
Views (1)
What is the view from the rooms?
From the corridors on each floor you can see both Mount Mocchomu, known as the Alps of the sea, and the East China Sea, a magnificent natural view.
Hot springs (1)
Is there an open-air hot spring bath?
The open-air hot spring bath, where you can feel the energy of the earth on your skin, is well received. You bathe surrounded by the nature of Yakushima.
Meals (1)
What food can I enjoy?
From kaiseki courses to Western cuisine and dishes using Yakushima ingredients, you can taste the flavours of the season.
Parking (1)
Is there parking?
There is a car park. Please contact the hotel about capacity and other details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 45-50 minutes by local bus from Yakushima Airport, or about 30-40 minutes by taxi or hire car. About 35 minutes by local bus from Anbo Port, or about 20 minutes by taxi or hire car. About 70 minutes by local bus from Miyanoura Port.
What time is check-in?
14:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1306 Onoaida, Yakushima Town, Kumage District, Kagoshima Prefecture