Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Other (18)
How do I get here from JR Matsue Station?
About 12 minutes on foot from JR Matsue Station. Alternatively, you can take a limousine bus from Izumo Airport to JR Matsue Station, then take the loop bus for about 5 minutes to the "Ohashi Kitazume" stop, followed by a 2-minute walk.
What is the address?
2-22 Higashihonmachi, Matsue, Shimane Prefecture
How do I get there?
About 12 minutes on foot from Matsue Station on the JR Sanin Main Line. About 15 minutes by car from the Matsue East, Central, or West ramps on the Sanin Expressway (National Route 9). About 40 minutes by car from Izumo Airport or Yonago Airport.
What time is check-in?
15:00.
What time is checkout?
10:00.
Is there parking?
Parking is available. Please contact the facility for details.
What are the check-in and checkout times?
Check-in is 15:00 and checkout is 10:00. Times may vary depending on your plan.
Is there a natural hot spring bath?
There is a natural hot spring bath called "Tabi-bito no Yu" (Traveler's Bath), with separate facilities for men and women, where you can relax and soothe away fatigue from business or sightseeing.
Is breakfast free or paid?
Breakfast is provided free of charge. We offer a Japanese and Western buffet with local dishes featuring Sanin ingredients.
Is there parking? Is there a charge?
Free parking available for approximately 70 cars (first come, first served). Electric vehicle charging stations are also available.
Is Wi-Fi available?
Free Wi-Fi is available in all rooms. All rooms are also equipped with air purifiers with humidifying function.
How long does it take to Matsue Castle?
Matsue Castle and government buildings such as the prefectural and municipal offices are within walking distance of the hotel. It is a very convenient location as a base for sightseeing in Matsue.
Are there restaurants or izakayas?
There is a restaurant and an izakaya on the premises. You can enjoy dinner at the hotel.
Are there non-smoking rooms?
Non-smoking rooms are equipped with humidifying air purifiers, and smoking rooms have ceiling-mounted nanoe generators. Both non-smoking and smoking rooms are available.
Is there a coin laundry?
Coin laundry is available on the premises. It can be used for extended stays and consecutive nights.
What types of guest rooms do you have?
We have a total of 199 rooms: 100 single, 44 twin, 13 double, and 1 Japanese-style room. All rooms have television with free WOWOW viewing.
Do you have accessibility accommodations?
Wheelchair accessible parking, tactile paving, braille signage for facility guidance, and audio call devices for emergencies are provided. Front desk staff can assist with sign language and written communication.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.