Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 9, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel, suitable for business or leisure.
Access (2)
How do I get there from Izumo Enmusubi Airport?
About 30 minutes by local bus from Izumo Enmusubi Airport, then about 3 minutes' walk from JR Matsue Station to the hotel.
How far is it from JR Matsue Station?
The hotel is very well placed, about 3 minutes' walk from the north exit of JR Matsue Station. Izumo Taisha is about 60 minutes by car and Yaegaki Shrine about 15 minutes.
Check-in / check-out (2)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 10:00. This may vary by plan, so please check the plan you have booked. The front desk is staffed 24 hours.
Can I extend check-out?
Check-out can be extended until 12:00 at 880 yen including tax per hour. After 12:00 the normal room rate applies. We may have to decline depending on bookings for the day.
Business travel (1)
Is the hotel suitable for business?
It is 3 minutes' walk from JR Matsue Station with free Wi-Fi and a women-only floor. Izumo Taisha is about 60 minutes by car, so it suits both business and leisure.
Rooms (2)
What room types are there?
There are distinctive rooms themed on the three regions of Shimane: Izumo, Iwami and Oki. There is also a women-only floor, so women travelling alone can stay with confidence.
Is there a women-only floor?
There is a women-only floor, so women travelling alone or in a group can stay with confidence.
Sightseeing (1)
How do I get to Matsue Castle and other sights?
With JR Matsue Station only 3 minutes' walk away, the hotel is very convenient for the main sights of Shimane, including Matsue Castle, Matsue Shinjiko Onsen and Izumo Taisha.
On-site services (1)
Until what time is the front desk staffed?
The front desk is staffed 24 hours and can handle late-night or early-morning check-in. If you expect to arrive after 22:00, however, please let us know in advance.
Parking (1)
Is there parking?
There is a car park. Please see the official website or contact the hotel about charges and capacity.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 3 minutes' walk from the north exit of JR Matsue Station; about 30 minutes by local bus from Izumo Enmusubi Airport.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
590 Asahimachi, Matsue City, Shimane Prefecture