Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available in all guest rooms.
Check-in / check-out (1)
What are the check-in and checkout times?
Check-in is from 15:00 and checkout is until 10:00. Times may vary depending on the plan.
Accessibility (1)
Do you have barrier-free facilities?
Wi-Fi (in common areas), 24-hour front desk, and barrier-free facilities are available. The facility is wheelchair-accessible.
Location (1)
What makes the location special?
The hotel is situated on the banks of the Oyodo River, which flows through central Miyazaki. Its celadon-colored exterior and phoenix palm-lined promenade create a charming tropical atmosphere. Guest rooms overlook the river, seasonal flower beds, and phoenix palms.
Facilities (2)
I heard the hotel opened in 1954. Are the facilities old?
The hotel undergoes regular renovations and maintenance, and is kept clean. The East Building is relatively new and praised for its clean appearance. This is a historic hotel that has been loved by local residents of Miyazaki for many years since its opening.
Are there spa and massage facilities?
We offer relaxation facilities including massage, body treatments, and facial treatments, a 24-hour fitness center, hair salon, and spa center.
Hot springs (1)
Is there a hot spring?
We have an open-air hot spring bath called "Tamayura-no-Yu." We also have a large communal bath and sauna to help you relax after your journey. Day-use hot spring access is also available (for details, please contact the hotel).
Sightseeing (1)
How is access to tourist attractions in Miyazaki city?
We are conveniently located about 10 minutes by car from Miyazaki Shrine and Heiwa Park, approximately 8.3 km from Florance Miyazaki, and approximately 11.5 km from Miyazaki City Phoenix Zoo.
Meals (1)
What does the breakfast include?
We offer buffet-style breakfast featuring local Miyazaki specialties such as chicken nanban and hiyajiru. Our farm-to-table restaurant serves approximately 80 dishes.
Parking (1)
Is there a parking lot? What is the cost?
Yes, we have a parking lot (1,000 yen per night, paid). The lot is large, with capacity for approximately 350-374 vehicles.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
1-1-1 Matsuyama, Miyazaki City, Miyazaki Prefecture
How do I get there?
About 5 minutes by taxi from JR Miyazaki Station. About 15 minutes by car from Miyazaki Airport. About 15 minutes by car from Miyazaki IC on the Miyazaki Expressway.
What time is checkout?
10:00.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
What time is check-in?
15:00.