Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 4, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available in the building. Please ask at the front desk for details.
Access (1)
How do I get there from Kagoshima Airport?
About 30 minutes by bus from Kagoshima Airport, alighting at the Bokujoshita stop, then about 15 minutes' walk. By car, allow about 30 minutes from Mizobe-Kagoshima-Kuko IC on the Kyushu Expressway.
Activities (1)
Are there outdoor activities such as golf?
There are outdoor activities making the most of the rich nature of Kirishima. Please ask at the front desk about golf courses in the area.
Cancellation (1)
What is the cancellation policy?
The cancellation policy varies by plan. Please check your booking confirmation email or the plan details on the official website.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00.
Rooms (1)
What accommodation types are there?
There are several types, including seven detached buildings with their own open-air and indoor baths. Please see the official website or the booking page for details.
Hot springs (1)
What hot spring facilities are there?
There are various hot spring facilities making use of the abundant springs of Kirishima. You can refresh yourself in the open-air and indoor baths set amid the natural surroundings.
Sightseeing (1)
Can I visit Kirishima Shrine?
Kirishima Shrine can be reached by car from the hotel. The hotel also serves as a base for trekking in the Kirishima mountains and climbing Takachihonomine. Please ask at the front desk for tourist information.
Meals (1)
What food can I enjoy?
There is a restaurant serving dishes made with Kagoshima ingredients. Both dinner and breakfast feature seasonal local produce.
Parking (1)
Is there parking?
There is a car park. Please contact the hotel for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 30 minutes by car from Kagoshima Airport. About 30 minutes on the Kagoshima Kotsu bus from Kagoshima Airport to Kirishima Iwasaki Hotel, alighting at Bokujoshita, then about 15 minutes' walk.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
3948-1 Takachiho, Makizono Town, Kirishima City, Kagoshima Prefecture