Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 27, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available. Please check with the front desk at check-in for details.
Access / Shuttle service (1)
How do I get there from JR Tokushima Station?
About 15 minutes by car from JR Tokushima Station. We run a free shuttle service from the hotel to Tokushima Station and to the summit station of the Bizan Ropeway (booking required by the previous day).
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00 as standard. Times may differ depending on the plan.
Smoking (1)
Is the hotel non-smoking?
The whole hotel is non-smoking. Please use the designated smoking areas.
Rooms / Facilities (1)
What is the difference between the main building and the annexe?
The hotel has two buildings, the main building and the annexe. Please check the official website or call for details of the room types and facilities in each.
Facilities / Nearby (1)
Is there a convenience store nearby?
There is a convenience store in the hotel, and the area has many restaurants.
Hot springs / Baths (1)
Is there a natural hot spring?
Yes. The large bathing hall has a natural hot spring with an open-air bath. It is known as the only hotel with a natural hot spring in the area in front of JR Tokushima Station.
Sightseeing / Nearby (2)
How far is the Awa Odori Kaikan?
The Awa Odori Kaikan is about 6 minutes' walk away, so the hotel makes a convenient base for seeing the Awa Odori dance.
How do I get to the Bizan Ropeway?
We run a free shuttle service from the hotel to the summit station of the Bizan Ropeway (booking required by the previous day). You can also enjoy walking in the nature of Mount Bizan.
Meals (1)
What food is served?
A buffet of Tokushima dishes is served in the restaurant near the summit, with a superb view. The sky-view rooms also offer an excellent night view.
Parking (1)
Is there parking?
There is free parking, so guests arriving by car need not worry.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 15 minutes by car from JR Tokushima Station. A free shuttle service to Tokushima Station is available (please confirm). By car it is about 15 minutes from Tokushima IC.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-61 Bandai-cho, Tokushima City, Tokushima Prefecture