Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Other (16)
Where is the address?
606-14 Waki-cho, Gotsu City, Shimane Prefecture
How do I get there?
Located in Waki-cho, Gotsu City. Accessible from Gotsu Station on the JR Sanin Main Line. For details, please contact the official website.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. For details, please contact the facility.
Is this convenient for sightseeing in the Masuda and Hamada areas?
Gotsu is located between Masuda, Hamada, and Ota, making it conveniently positioned for accessing a wide range of western Shimane. It's also well-placed for travel to Iwami Ginzan (in Ota City).
Where is the hotel located?
We are located at 606-14 Waki-cho, Gotsu City, Shimane Prefecture. We offer an ideal location as a base for business and sightseeing in the Masuda, Hamada, and Gotsu areas.
Is there a parking lot?
We have a parking lot. You can visit us by car with peace of mind.
Is there a restaurant?
You can enjoy meals and lunch at our hotel restaurant. We serve cuisine using ingredients from western Shimane.
Can I use Wi-Fi?
Wi-Fi is available throughout the hotel. For details, please contact the front desk or visit our official website.
Do you accommodate business stays?
We widely accommodate business travel. We are conveniently located for meetings and access to factories and business facilities in western Shimane.
Are there restaurants and sightseeing spots nearby?
Gotsu has scenic natural spots such as the Gono River and sightseeing attractions using the abandoned Sanko Railway line. There are also restaurants scattered nearby where you can enjoy fresh seafood from the Sea of Japan.
Is it possible to stay multiple nights or for extended periods?
We accommodate multi-night and long-term stays. Customers using us for long-term business stays are welcome. For details, please contact the front desk.
Do you have non-smoking rooms?
Please let us know your preference for non-smoking or smoking rooms at the time of booking or at the front desk.
What are the check-in and check-out times?
For details, please contact the front desk or visit our official website (palace-wako.com).
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.