Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (3)
Can I walk to Okinawa Churaumi Aquarium?
Yes, it's about 7 minutes walk away. Emerald Beach (Marine Expo Park) is about 2 minutes walk, and Bise Fukugi Avenue is about 2–3 minutes walk, making this an ideal base for exploring the northern part of Okinawa.
How do I get there from Naha Airport?
About 100 minutes by car from Naha Airport (using expressway). If using the airport limousine bus, it takes about 180 minutes with drop-off at the front of the hotel.
How do I access Junglia Okinawa?
Our hotel is an official partner hotel of Junglia Okinawa. It is approximately 35 minutes by car from the hotel (approximately 100 minutes from Naha Airport). Please consult with hotel staff.
Spa / Hot springs (1)
Do you have a natural hot spring?
Yes, we have natural hot spring water (heated) drawn from layers over 200 million years old at a depth of 1,500 metres underground. From the open-air bath, there are spectacular views overlooking Ie Island.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 11:00 (change from 1 April 2025). Times may differ depending on the plan.
Beach / Pools (2)
Are beach parasols free?
Yes, beach parasols are available for free. Emerald Beach (a facility within the Marine Expo Park) is just a 2-minute walk away.
What pools do you have?
There is a Club Wing exclusive infinity pool and an open-air pool with views of Ie Island. Emerald Beach stretches before you, and you can move freely between the pool and beach in your swimsuit.
Children / Families (1)
Do you have family rooms?
We have "Ocean Kids" rooms (57 square metres, up to 3 guests) with aquarium-themed interiors. All 5 rooms (themed as Clownfish, Whale Shark, Sea Turtle, Dolphin, and Garden Eel) are equipped with low-step beds, a child-height washbasin, and children's pyjamas.
Rooms (1)
What is Club Wing?
Club Wing is a wing with suite rooms only. Guests have access to an exclusive infinity pool and club lounge. Special services are provided at check-in at the club lounge.
Equipment / Services (2)
Are there restrictions on using the facility if I have a tattoo?
Exposure of all tattoos, including small fashion tattoos, is not permitted anywhere in the facility. When using the pool, please wear a rash guard or similar.
If I stay multiple nights, is the room cleaned?
For multi-night stays, eco-friendly cleaning is provided. For details, please contact the hotel.
Meals (1)
What types of restaurants are available?
There are multiple restaurants including the all-day dining "Sirius", barbecue restaurant "Capella" (with terrace seating), and Okinawan izakaya "Karii". Breakfast is also popular for Okinawan dishes such as champuru and stewed local vegetables.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-out?
11:00.
Is there a car park?
Yes, it is available. For details, please contact the facility.
How do I get there?
About 100 minutes by car from Naha Airport (expressway). Airport limousine bus to the hotel (about 180 minutes). 7 minutes walk to Okinawa Churaumi Aquarium, 2–3 minutes walk to Bise Fukugi Avenue.
What is the address?
938 Ishikawa, Motobu, Kunigami District, Okinawa Prefecture
What time is check-in?
15:00.