Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 4, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Every room has Wi-Fi, free of charge.
Access (1)
How do I get there from Kagoshima Airport?
Take the local bus from stand 10 at Kagoshima Airport and you reach the Hotel Kyocera stop in about 18 minutes. The fare is 510 yen for adults (from 1 October 2025).
Weddings (1)
Do you host weddings?
Yes, we host weddings. You can make a wedding enquiry through the official website.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00 (check-in changes from 14:00 to 15:00 from 1 April 2026).
Pools / Spa (1)
Is there a pool or an outdoor spa?
The amusement spa Eden is a swimwear spa running from the first basement level of the annex out into the open air. It opens for limited periods such as the summer holidays. There is also an indoor heated pool and a sports gym.
Traveling with children (1)
Is it enjoyable for families with children?
There is plenty for families: the pool, the spa and the buffet restaurant. Please contact the hotel in advance about children's rates and the conditions for using each facility.
Banquets / Meetings (1)
Are there banquet and conference facilities?
There is a good range of facilities for banquets and conferences of all kinds, including company training, reunions and weddings. Please contact the hotel for details.
Hot springs (1)
Is there a hot spring or a large bathing hall?
There is a hot spring bathing hall on the first basement level of the main building, fed by a source rising from 1,050 m underground. You can enjoy a genuine hot spring with a generous flow of clear water.
Sightseeing (1)
How do I get to Kirishima Shrine and other sights?
Kagoshima Shrine is about 5 minutes by car from the hotel (about 2 km). Kirishima Shrine is about 30 minutes by car. We recommend hiring a car or using a sightseeing taxi.
Meals (1)
What kinds of restaurant are there?
There are several restaurants, including the buffet restaurant Yume no Kuni and the Italian restaurant Del Sole in the grand atrium. Kagoshima local dishes and a wide choice of desserts are also on offer.
Parking (1)
Is there parking?
There is a car park. Please contact the official website or the front desk for capacity and charges.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
What is the address?
1409-1 Mitsugi, Hayato Town, Kirishima City, Kagoshima Prefecture
How do I get there?
About 18 minutes by bus from Kagoshima Airport (from airport bus stand 10). About 15 minutes' walk from JR Hayato Station, or a short taxi ride. About 15 minutes by car from Mizobe-Kagoshima-Kuko IC on the Kyushu Expressway.
Is there parking?
Parking is available. Please contact the property for details.
What time is check-in?
15:00.