Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 10, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How long does it take to Dogo Onsen Honkan?
About 3-5 minutes' walk from the hotel to Dogo Onsen Honkan, a good position for exploring the Dogo Onsen district.
How do I get there from Matsuyama Airport?
From Matsuyama Airport, take a local bus or the Iyotetsu tram to Dogo Onsen Station, about 40 minutes, then walk about 5 minutes. By taxi it is about 35-40 minutes directly to the hotel.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 11:00-12:00. The rooms page of the official website states check-in at 15:00 and check-out at 11:00 the following day, but this may differ by plan. Please check when booking.
Accessibility (1)
Is the hotel accessible?
We have wheelchair access, wheelchairs to borrow, accessible toilets, an accessible room, handrails in the bath in the large bathing hall and wheelchair-accessible toilets throughout. Staff can also assist; please discuss your needs in advance.
Rooms (1)
What room types are there?
There are 70 rooms in total: 36 semi-double, 5 double, 27 twin and 2 executive rooms. All have wooden floors in old European style, each furnished differently with antique-style pieces.
Rooms / Facilities (1)
What does the British-style interior mean?
The hotel has a brick exterior and European-style rooms throughout, furnished with antique-style pieces. A doorman shows you in through a red door inspired by a London bus, setting the tone for a stay away from the everyday.
Banquets / Meetings (1)
Can I use the hotel for a function or meeting?
There is an antique-style hall seating 200 and smaller rooms for meetings. Please contact the hotel directly on 089-998-2111 for details.
Hot springs / Baths (1)
Is there a hot spring, and what are the baths like?
The large bathing hall uses water piped from Dogo Onsen, with a stone bath, an open-air cypress bath, a loyly sauna and a cold bath (renovated in March 2023), so you can bathe whenever you like.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available in all rooms, along with a humidifying air purifier as standard.
Meals (1)
What food is served?
The restaurant serves creative French cuisine using Setouchi seafood and local ingredients. The King's Wine Cellar holds more than 1,000 wines, with a sommelier on hand.
Parking (1)
Is there parking, and how much does it cost?
There is a car park with 100 spaces at 800 yen including tax per night. Please contact us in advance about coaches or group parking.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Dogo Onsen Station on the Iyotetsu line, or about 25 minutes by car from Matsuyama IC.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
5-34 Dogo Yamate-cho, Matsuyama City, Ehime Prefecture