Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi / Equipment (1)
Is Wi-Fi available?
Wi-Fi is available throughout the building.
Access (1)
How long does it take from Toyama Station?
Approximately 40 minutes by car from JR Toyama Station. From Sassa Station on the JR Takayama Line, it is about 15 minutes on foot, or about 3 minutes on foot from Harubi bus stop (Toyama Chiho Tetsudo bus).
Spa / Beauty treatments (1)
Is there a spa or treatments?
We have Spring Day Spa, reserved for guests, featuring a large whirlpool bath, cold carbonated spring water, sauna, and an outdoor bath. We also offer a variety of treatments including aroma treatments.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 14:00–18:00, and check-out is 11:00. If your plan has separate times specified, those take priority.
Opening information (1)
Is there a day the hotel is closed?
We are closed on Wednesdays. Please note this when making your reservation.
Rooms (1)
Are all guest rooms different in design?
All 25 rooms are unique—no two are the same. Each features different interior styles, including Asian style, resort style, and Japanese-style spaces with alcoves. Some rooms are spaces designed by contemporary artists, making your stay itself an art experience.
Hot springs / Baths (1)
What bathing facilities do you have?
We offer a large public bath (modern indoor bath plus open-air bath with red stone overlooking Jintsukyo Gorge), a guest-only spa (jacuzzi bath, cold carbonated spring water bath, sauna, and open-air bath), a warm stone room, and private open-air baths. The facility features natural hot spring water from Kasuga.
Shuttle service (1)
Is there a shuttle service?
Free shuttle service is provided (reservations required). Please contact the hotel for details when making your reservation.
Meals (1)
What kind of meals are served?
Meals centre on Japanese cuisine at Washokuzashokoro Rakumi. The 1 night with 2 meals plan includes dinner (20,000 yen course or higher). We offer top-quality Japanese and Western cuisine using seasonal ingredients from Toyama and the Hokuriku region.
On-site facilities (1)
What facilities are available in the building?
We have a library with an extensive collection of books spanning various genres including art, a proper tea room, and a café with a patisserie chef's menu. There are many facilities where you can enjoy a luxurious stay.
Parking (1)
Is there a car park?
Yes, there is a car park. Please contact the hotel for details.
Other (6)
What is the address?
Toyama Prefecture, Toyama City, Kasuga 56-2
Is there a car park?
Yes, parking is available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-out time?
11:00.
What is the check-in time?
14:00.
How do I get there?
About 15 minutes walk from Sasetsu Station on the JR Takayama Line. About 3 minutes walk from Kasuga bus stop (Toyama Chihoku Bus). About 40 minutes by car from JR Toyama Station. About 20 minutes by car from Toyama Airport. About 20 minutes by car from Toyama IC on the Hokuriku Expressway.