Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on June 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Other (16)

Is children's bed-sharing free?

Children under elementary school age can share a bed free of charge. There is a limit to the number of children per room, so please confirm when making your reservation.

When does the cancellation charge apply?

Cancellation the day before incurs 50% of the room rate, on the day of arrival 80%, and no-show or no-contact incurs 100%. Terms may differ depending on the booking site or plan.

How do I get to Izumo Taisha?

You can access Izumo Taisha from JR Izumo City Station by bus or Ichibata Railway. The hotel is a 3-minute walk from the station, making transfers convenient.

Is Wi-Fi available?

Wi-Fi is available throughout the facility. Please use it for business or information gathering during your trip.

Are there any benefits for extended stays?

We offer plans for business guests and those staying multiple nights. For details, please contact our official website or front desk.

Is access to tourist spots in Izumo convenient?

Access to Izumo tourist spots and attractions throughout the San'in region is highly convenient. Both JR and railway lines are within a 3-minute walk, and the location is also convenient for car rentals and sightseeing buses.

What are the check-in and check-out times?

Check-in is from 15:00, check-out is until 10:00.

Is there a parking lot?

Yes, parking is available. Please contact the facility for details.

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

What time is check-out?

10:00.

What time is check-in?

15:00.

How do I get there?

About 3 minutes on foot from JR Izumo City Station or Ichibata Railway Izumo City Station. About 13 minutes by car from Izumo IC. The front desk can direct you to nearby parking.

What is the address?

1261-23 Imaichi-cho, Izumo City, Shimane Prefecture

Is there parking?

The front desk can guide you to nearby parking facilities. Please ask the front desk staff if you would like assistance.

How long does it take from JR Izumo City Station?

It is about a 3-minute walk from both JR Izumo City Station and Dentetsu Izumo City Station. There is also a convenience store in front of the hotel, making it a highly convenient location.

Can I stay with a pet?

Pets are not allowed (except service dogs). Please note in advance.