Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Every room has Wi-Fi. You can connect to the internet in the stylish rooms with their full-height windows.
Access (2)
Is there a shuttle bus from Nagoya Station?
A shuttle bus runs. At weekends it runs in both directions, from Nagoya Station and from the hotel; on weekdays it runs only from the hotel towards Nagoya Station, in the morning. If it is full, please take the next service.
What is the nearest station and how do I get there?
3 minutes' walk from Sasashima-Live Station on the Aonami Line. From the Sakura-dori exit of Nagoya Station (JR and subway) it is about 10-15 minutes' walk.
Other services (1)
What is distinctive about the hotel?
The hotel is built on the ideas of good taste, high quality and wellness, giving it an out-of-the-ordinary feel. The Cabana Garden courtyard, which looks onto the cathedral, is a popular spot for afternoon tea and a stroll by the water.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00.
Traveling with children (1)
Is the hotel suitable for families with children?
As an official hotel of LEGOLAND Japan it is especially recommended for families with children. There are amenities for children and multi-night family plans, and the facilities are set up with families in mind.
Room types (1)
What are the rooms like?
The stylish rooms with full-height windows have Wi-Fi, a flat-screen television, a minibar fridge, an air purifier and a rainfall shower. Higher-grade rooms have a Blu-ray player, and some have a Nespresso machine and a washer-dryer. The suites have a separate living area.
Meals (1)
What restaurants and dining facilities are there?
There is the French restaurant Gramercy Suite, the New York Lounge in the lobby, a teppanyaki restaurant and a buffet restaurant.
On-site facilities (2)
Is there a fitness facility?
There is a gym in the hotel, available to guests.
What is the connection with LEGOLAND Japan?
We are an official hotel of LEGOLAND Japan. We offer many plans linked to the theme park, including plans with a combo ticket for LEGOLAND Japan and SEA LIFE Nagoya.
Parking (1)
Is there parking, and how much does it cost?
There is a car park (paid). Hotel guests pay 2,000 yen per night, on a first-come, first-served basis. Please check the official website or contact the hotel for details.
Other (6)
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
3 minutes' walk from Sasashima-Live Station on the Aonami Line. About 10-15 minutes' walk from the Sakura-dori exit of Nagoya Station (JR and subway). About 5 minutes from the Nishikibashi exit of the Nagoya Expressway Loop Route.
What is the address?
4-60-7 Hiraikecho, Nakamura Ward, Nagoya City, Aichi Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.