Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Kumamoto Station?
About 120-150 minutes by Sanko bus from JR Kumamoto Station to the Hondo Bus Centre, then about 5-7 minutes by taxi. From Amakusa Airport it is about 15 minutes by car.
Souvenirs (1)
Can I buy souvenirs?
The shop in the hotel (7:00-22:00) stocks Amakusa specialities including Kumamon goods and Alegria's own sweets.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00 as standard. If you will arrive after 19:00, please contact the hotel in advance. Times may differ by plan.
Traveling with children (1)
Can I stay with children?
Children's lunches are available, and the breakfast buffet for children aged 3 to 5 is 950 yen including tax and service charge. We cater for family stays.
Rooms (1)
What room types are there?
There are 55 rooms in total: 11 Japanese-style, 23 Western-style, 14 Japanese-Western and 7 special rooms (including the detached Hanakan wing with open-air baths).
Prices (1)
Is there a bathing tax?
A bathing tax of 150 yen per person applies separately, paid on site at check-in.
Facilities (1)
How do I get to the beach?
The beach is reached directly from the lobby. From the hotel on its high ground you can always see the sea of Amakusa, and spend time by the water whenever you feel like it.
Hot springs (1)
What hot spring facilities are there?
There are two large bathing halls: Yama no Yu, surrounded by trees, and Umi no Yu, with a wide view over the Ariake Sea and an ocean-view sauna room. Five varied private baths are also available.
Shuttle service (1)
Is there a pick-up service?
Between 9:00 and 17:00 we run a pick-up service by booking between the hotel and Hondo Port, the Hondo Bus Centre and Amakusa Airport. Please arrange it in advance.
Meals (1)
What style are the meals?
Dinner is mainly a Japanese kaiseki course using local seafood such as Amakusa spiny lobster and abalone (substitutions may be made depending on the weather). Breakfast is a buffet or a set menu.
Parking (1)
Is there parking?
There is a car park. Please check the official website or contact the hotel directly about capacity and charges.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 120-150 minutes by local bus from JR Kumamoto Station, alighting at the Hondo Bus Centre, then about 5-7 minutes by taxi. About 15 minutes by car from Amakusa Airport.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
996 Hirose, Hondomachi, Amakusa City, Kumamoto Prefecture