Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi / Equipment (1)
Can I use Wi-Fi?
All guest rooms are equipped with high-speed Wi-Fi, ideal for streaming video and business use. You can also connect your smartphone or tablet to the TV to enjoy video content.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may vary depending on your plan. Please note that 14:30–16:00 and 16:30–18:00 are expected to be busy, so we recommend arriving with extra time.
Smoking (1)
Can I smoke?
The lobby and all guest rooms are non-smoking. A smoking booth is provided on the 5th floor, and we maintain complete smoking separation.
Large public baths (1)
Is there a large public bath?
We offer a large public bath with a Japanese garden-designed courtyard and a sauna (men's bath only). Please relax and unwind after your travels.
Traveling with children (1)
Can I stay with children?
Breakfast is complimentary for children aged 5 and under. As we are directly connected to a hotel with high convenience, you can use us as a base for family trips.
Rooms (1)
How many rooms does the hotel have? What types are available?
The hotel has 182 rooms. All rooms feature security doors linked to the room key, providing peace of mind for female guests. Concept floors with Toyama themes offer rooms decorated in Toyama-inspired designs.
Sightseeing / Access (1)
How accessible are Toyama's tourist attractions?
Connected directly to Toyama Station, so access via Toyama Local Railway to the Tateyama Kurobe Alpine Route is convenient. The UNESCO World Heritage Gokayama (Gokayama Gassho-style Village), Toyama Castle Ruins Park, and Fugan Canal Kansuiko Park are also easily accessible by tram or bus.
Meals (1)
What is included in breakfast? How much does it cost?
Buffet-style breakfast featuring standard hotel Western dishes plus Toyama regional specialities and local cuisine. Breakfast is 3,200 yen per person (free for children 5 and under). Service runs from 6:30 to 10:00 (L.O. 9:30).
On-site facilities (2)
Is there a coin laundry?
We have a self-service laundry facility in the building. It's convenient for long stays and international guests.
What facilities does the guest-only lounge have?
The guest-only lounge on the 5th floor offers tourist information, local maps, computers, printers, and complimentary drinks. It's a convenient space for both leisure and business.
Parking / Access (1)
Is there a parking lot? How much does it cost?
There is no dedicated parking lot, but you can use the "Times Maoute" multi-use car park (395 spaces) in the hotel building complex. Rates are 200 yen per 30 minutes, or a maximum of 1,400 yen per 24 hours. There are no special rates for hotel guests. If you park on the 5th floor, you can enter the hotel main lobby directly.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
1-231 Akemidori-cho, Toyama City, Toyama Prefecture
What time is check-out?
11:00.
Is there a parking lot?
Parking is available. Please contact the facility for details.
How do I get there?
1 minute walk from JR Toyama Station south exit (adjacent to station). About 20 minutes by car from Toyama IC on the Hokuriku Expressway. About 25 minutes by Toyama Chitetsu bus from Toyama Airport.
What time is check-in?
15:00.