常見問題一覽

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Wi-Fi (1)

Can I use Wi-Fi?

Free Wi-Fi is available throughout the facility (except in semi-open-air hot spring guest rooms).

交通方式/其他 (1)

Can I arrive by bicycle?

Guests arriving by bicycle can bring it into their room, and we provide a dedicated bike stand. Please inform us at the time of booking.

交通方式/接送 (1)

Is a shuttle service available?

We offer pickup service to Yugashima Bus Stop (15:00–18:00). Please contact us in advance if you are using bus or train.

入住/退房 (1)

What are the check-in and check-out times?

Check-in is 3:00 PM (latest arrival 7:00 PM), and check-out is 10:30 AM.

無障礙 (1)

Are there accessible facilities?

We have ramp access at the entrance, an elevator to the second floor, and one barrier-free guest room. However, there are steps and stairs in various areas of the facility, so please contact us in advance if you have concerns.

設施/客房 (1)

Do you have rooms with literary connections?

The room "Amanjaku" is popular with literature enthusiasts. It's where the writer Yasushi Inoue stayed and wrote. This folk-craft style Japanese room with an irori (hearth) offers a special literary atmosphere.

溫泉/浴池 (3)

What are the giant stone and giant wood open-air baths?

The "giant stone bath" is said to be Japan's largest stone bath, carved from a lava rock weighing approximately 53 tons that was excavated from underground. The "giant wood bath" is a wooden bath carved from a tree over 1200 years old. Both can be enjoyed surrounded by the natural beauty of Amagi.

Is there a private bath?

We have a private open-air bath called "Kikori no Yu", available between 15:00–23:00 (40 minutes, ¥3,500). Reservations are made on the day of check-in.

What is the spring water quality?

Calcium sodium sulfate spring (weakly alkaline). We provide 100% pure spring water from over 10 sources with no added water or circulation. The source temperature is approximately 47°C and is recommended for long, leisurely soaks (in winter, only gentle heating that does not compromise the spring quality is applied).

餐點 (2)

When can I enjoy meals at the riverside terrace?

Dinner at the riverside terrace along the Kano River gorge is available as a limited number, limited period special plan. We offer wine-focused free flow and seasonal cuisine. Please check the details on the official website's dedicated accommodation plan.

What kind of cuisine is offered?

We serve creative cuisine using fresh seafood and mountain produce from Izu. Featuring our signature wasabi hotpot, as well as sweetfish, Suruga chicken, and Shizuoka black beef, our menu centers on local ingredients. Our chef is certified as a "Fujino-kuni Culinary Capital Development Craftsman".

停車場 (1)

Is there a parking lot?

We have a free parking lot with 35 spaces.

其他 (6)

Is there parking?

Yes, parking is available. Please contact the facility for details.

What time is check-out?

10:30 AM.

What time is check-in?

3:00 PM.

How do I get there?

About 30 minutes by Tokai Bus from Shuzenji Station on the Izu Hakone Railway (get off at Yugashima bus stop; shuttle service available with advance notice). About 49 minutes from Numazu IC via the Izu Longitudinal Road.

What is the address?

1594 Yugashima, Izu City, Shizuoka Prefecture

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.