常見問題一覽

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交通方式 (1)

How do I access from Sendai Station?

The nearest station is Aoba-dori Ichibancho Station on the Subway Namboku Line, approximately 2 minutes on foot. From JR Sendai Station, it is approximately 10 minutes on foot or accessible by subway. From Tohoku Expressway Sendai-Miyagi IC, it is approximately 15 minutes by car.

スパ・フィットネス (1)

Are there spa and fitness facilities?

There is a spa facility called "flow spa" in the building. Both overnight guests and day-use visitors can use it (please check the official website for operating hours and rates).

その他ルール (1)

Can I take photos and videos inside the hotel?

Photography and videography in the hotel may be restricted or interrupted depending on conditions in the facility. Except where the hotel has given permission, all commercial photography is prohibited.

入住/退房 (1)

Please tell me the check-in and check-out times.

Check-in is 15:00 and check-out is 12:00. Times may vary depending on the plan.

宴會/婚禮 (1)

Can I use the banquet halls and meeting rooms?

We have facilities available for various banquets, conferences, and weddings. For banquets, parking is free for 3 hours; for weddings, parking is free for 8 hours.

觀光/地點 (1)

What is the location like for sightseeing in Sendai?

Located in central Sendai, within walking distance of Jozenji-dori, Kokubuncho, and central Sendai shopping areas. Sendai Castle ruins and Zuihoden are accessible by bus.

設備/服務 (1)

Is Wi-Fi available?

Wi-Fi is available throughout the facility. Please check the official website or contact the front desk for details.

餐點 (1)

What restaurants are available?

We have multiple restaurants within the hotel. For details on restaurant names, cuisine types, and opening hours, please check the restaurant page on our official website.

停車場 (2)

Does parking become free when using the restaurant?

If you spend 2,500 yen or more at the in-house restaurant, parking is free for up to 1 hour. If you spend 5,000 yen or more, parking is free for up to 3 hours (flow spa service usage is also free for 3 hours).

Is there parking available? Is there a charge?

There is a parking lot (170 spaces, height limit 2.3 m) on basement level 1 of Sendai Trust Tower. It is not a dedicated hotel parking lot, but you can use the direct elevator to the hotel. Rates are 100 yen per 15 minutes (100 yen per 30 minutes from 22:00 to 8:00). For overnight stays, the rate is 1,500 yen per night (1,500 yen for each subsequent night).

駐車場・EV (1)

Are there EV charging spots?

Electric vehicle charging spots are available in the Sendai Trust Tower parking lot (2 Japanese EV chargers and 1 Tesla charger). Charging is free, but separate parking fees apply.

其他 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

What is the address?

Miyagi Prefecture, Sendai City, Aoba Ward, Ichibancho 1-9-1 Sendai Trust Tower

What is the check-in time?

15:00.

What is the check-out time?

12:00.

Is there parking available?

Parking is available. Please contact the facility for details.

How do I get there?

About 7–10 minutes walk from JR/Sendai Subway Station; about 2 minutes walk from Aobadori 1-chome Subway Station on the Nanboku Line; about 15 minutes by car from Sendai-Miyagi IC on the Tohoku Expressway