常见问题一览
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年5月27日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi free?
Yes, free Wi-Fi is available in all guest rooms.
取消 (1)
What is the cancellation policy?
Cancellation charges are: 5% of accommodation fee (advance credit card payment only) for 8 or more days before arrival; 30% for 2–7 days before; 50% for the day before; 80% for the day of arrival; and 100% for no-show.
服务 (1)
Can you arrange surprises or special occasions?
Yes, our concierge service can help. Please feel free to ask about surprise cakes, flowers, meal requests, and other arrangements.
入住 (1)
What are the check-in and check-out times?
Check-in is from 15:00 to 19:00, and check-out is by 11:00.
宠物 (1)
Can I bring a pet?
We apologize, but pets cannot stay with us.
基本信息 (6)
What is the check-in time?
15:00.
Is there parking?
Yes, parking is available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
1264-2 Kawakami, Yufuin, Yufu City, Oita Prefecture
What is the check-out time?
11:00.
How do I get there?
Complimentary shuttle service is available within the Yufuin hot spring area. For details on the nearest station and walking time, please contact the facility.
亲子同行 (1)
How is the children's rate structured?
Ages 13 and over pay the adult rate. Ages 7–12 have breakfast at 50% of the adult rate, or can upgrade to the adult meal for 20,900 yen. Ages 6 and under are free.
客房 (1)
What types of rooms are available and how many people can stay?
We offer 12 types of detached cottages. They range from 2-guest rooms (Raku, Shin, Akatsuki, Kumi, etc.) to large cottages accommodating up to 8 guests (Meiji, etc.). Some large cottages feature an irori (sunken hearth).
付款 (1)
What payment methods are accepted?
Cash, credit cards (VISA, JCB, American Express, Diner's Club, UC, DC, NICOS), and electronic payment are accepted.
设施 (1)
What facilities are available in the building?
Lounge "Tan's bar", restaurant "茶寮 柴扉洞" (guests only), art museum "artegio", soba restaurant "不生庵", roll cake shop "B-Speak", chocolate shop "théomurata", café "thé théo", and select shop "藏拙".
温泉 (1)
What type of hot spring facilities are available? Is there a public bath?
Each guest room has its own private hot spring bath. There is no public bath or open-air bath. You can enjoy a private hot spring experience.
接送 (1)
Is there a shuttle service within the Yufuin hot spring area?
Yes, we provide complimentary shuttle service within the Yufuin hot spring area. Please contact us for details.
餐食 (1)
Can non-guests use Tan's bar?
Non-guests can use it from 13:00–17:00 (L.O. 16:30) on open days. Guests can use it from 9:00–23:00 (L.O. 22:30) and receive complimentary coffee, tea, and apple juice.
停车场 (1)
Is there parking? Is there a charge?
We have 25 free parking spaces. We also offer complimentary shuttle service within the Yufuin hot spring area.