常见问题一览
该设施的 FAQ 以英文发布。AI 聊天会用您提问的语言回答。
英文回答是根据设施的日文信息机器翻译而成。重要事项请直接向设施确认。
也可以从常见问题一览中查找答案。
以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年8月11日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
交通方式 (3)
How far is it from JR Kumamoto Station?
Very conveniently, about 2 minutes' walk from the Shirakawa exit of JR Kumamoto Station.
How easy is it to get here by tram?
About 2 minutes' walk from the Kumamoto Ekimae stop on the Kumamoto city tram. From Kumamoto Castle or Shiyakusho-mae it is about 20 minutes (180 yen for adults).
How do I get there from Kumamoto Airport?
About 60 minutes by limousine bus from Kumamoto Airport, alighting at the Kumamoto Ekimae stop, then about 2 minutes' walk. By taxi it is about 45 minutes and around 7,000 yen.
婚礼 (1)
Is there a chapel for weddings?
There is a chapel in the hotel and weddings can be held here. Please see the official website or contact the hotel for details.
入住 (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. Some plans have check-out at 12:00.
宴会 (1)
Can I hold a banquet or event?
We have several banquet rooms with up-to-date equipment, catering for everything from international conferences to small parties.
设施 (2)
What is the lobby lounge like?
It has an island bar counter, a lobby seating area and a shared space, and is open to non-residents as well. A sake sommelier selects the wines and cocktails, and DJ events are held at weekends.
What is the hotel's concept?
It is a lifestyle hotel combining luxury and relaxation. It reopened after renovation in November 2024 as Kumamoto's first lifestyle hotel, offering a stay rooted in the local area.
设备 (1)
Is there Wi-Fi and a video service?
Wi-Fi is available, and video on demand is free in every room.
餐食 (1)
What restaurants are there?
There is a teppanyaki restaurant where you can enjoy Kumamoto's Wao black wagyu, fresh seafood and local produce cooked on the griddle (booking required at least two days ahead; closed on some days). Breakfast is a buffet using local ingredients.
停车场 (1)
Is there parking?
There is a partner car park directly behind the hotel (JR Kumamoto Station Building car park 3). Enter JR Kumamoto Station Building car park 3 into your navigation system for the entrance. Some charges are waived if the conditions are met.
其他 (6)
What is the address?
1-13-1 Kasuga, Nishi Ward, Kumamoto City, Kumamoto Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
About 2 minutes' walk from JR Kumamoto Station (Shirakawa exit). About 60 minutes by limousine bus from Kumamoto Airport, alighting in front of Kumamoto Station, then 2 minutes on foot. About 2 minutes' walk from the Kumamoto Ekimae tram stop.