常见问题一览
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年7月29日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
交通方式 (2)
What is the nearest station, and how do I get there?
The hotel is connected to JR Saitama-Shintoshin Station by a covered walkway, about 5 minutes' walk. It is also about 6 minutes' walk from Kita-Yono Station on the JR Saikyo Line. The covered deck keeps you dry in the rain.
How long does it take from Tokyo?
On the JR Keihin-Tohoku Line via Omiya it is about 35-40 minutes from Tokyo or Ueno to Saitama-Shintoshin Station; on the JR Saikyo Line it is about 30-35 minutes from Shinjuku to Kita-Yono Station.
入住／退房 (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ by plan.
商务 (1)
Is the hotel suitable for business?
Being connected to Saitama-Shintoshin Station makes travel to Omiya and Tokyo easy. With meeting rooms and banquet rooms, we cater for everything from business to events of all kinds.
周边观光 (1)
How do I get to Saitama Super Arena?
Saitama Super Arena is within walking distance via the deck from Saitama-Shintoshin Station, which makes the hotel very popular for concerts and sporting events.
客房 (1)
What amenities are in the rooms?
Liquid soap, body soap, shampoo, conditioner, a toothbrush set, a razor, a brush, towels, a bath towel, nightwear and slippers. The contents may differ by plan.
宴会／活动 (1)
Do you host weddings and memorial services?
We have a wedding hall, banquet rooms and meeting rooms for receptions, reunions, memorial services, longevity celebrations and other parties. We also hold memorial services in dignified Japanese-style rooms.
環境・サステナビリティ (1)
Tell me about your SDGs certification.
In recognition of environmentally considerate hotel operation and activities rooted in Saitama Prefecture, we became the first property in the prefecture to receive 4 Gyoiko Cherry Blossoms, the level below the highest, under Sakura Quality An ESG Practice, the international certification for accommodation putting the SDGs into practice.
设备 (1)
Is Wi-Fi available?
Wireless access points are installed on the guest floors, so free internet via Wi-Fi is available in every room.
餐食 (1)
Tell me about the restaurants and meals.
There is a restaurant in the hotel, and plans including breakfast are popular. We also have banquet rooms and meeting rooms for memorial services, reunions, anniversaries and other functions.
停车场 (1)
Is there parking, and how much?
There is parking for 95 cars (charged, first come, first served) at 1,000 yen per car per night for a standard car. It is also about 1 minute from the Shintoshin exit of the Metropolitan Expressway, so access by car is easy.
其他 (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Saitama-Shintoshin Station on the JR Keihin-Tohoku, Utsunomiya and Takasaki lines (connected by a covered deck). About 6 minutes' walk from Kita-Yono Station on the JR Saikyo Line. About 1 minute from the Shintoshin exit of the Metropolitan Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-2 Shintoshin, Chuo Ward, Saitama City, Saitama Prefecture