常见问题一览

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以下回答由 AI 参考设施官方网站撰写,尚未经设施经营者确认。此为 2026年6月24日 时的信息。费用与时间可能已有变动,重要行程请向设施确认。

Wi-Fi (1)

Is Wi-Fi available?

Free Wi-Fi is available throughout the facility.

交通方式 (1)

How do I get here from New Chitose Airport?

About 90 minutes by car from New Chitose Airport. Paid shuttle service is also available (advance reservation required). From JR Toya Station or JR Kutchan Station, you can access by local bus in about 60 minutes.

体验活动 (1)

Can I enjoy skiing?

The facility is located in the Niseko United area, which brings together 4 ski resorts, and skiing is fully available in winter. Access to the slopes is very convenient.

入住 (1)

What are the check-in and check-out times?

Standard check-in is 15:00 (reception until 22:00) and check-out is 12:00. Times may vary depending on the plan.

亲子同行 (1)

Can families with children stay here?

Families are very welcome. Children 12 and under can share a bed free of charge (if you prefer a separate bed, book in the elementary school category). You can enjoy spacious mezzanine-style guest rooms.

客房 (1)

What are the room sizes and features?

All rooms are mezzanine-type units of 76 m² or larger with high ceilings and large windows. Twin rooms can accommodate up to 4 guests, and some can accommodate up to 7. The Westin original "Heavenly Bed" is installed in all rooms.

费用 (1)

Is there an accommodation tax?

From stays on April 1, 2026 onwards, Hokkaido accommodation tax and Rusutsu village accommodation tax will be charged separately at 200 yen to 1,000 yen per person per night (the amount varies by plan and rate) in addition to the displayed rate.

设施 (1)

Is there a fitness facility?

There is a fitness studio available 24 hours. You can continue your regular exercise routine even while traveling.

温泉 (1)

Do you have a hot spring bath or large public bath?

We have a natural hot spring bath (bicarbonate spring) on the 2nd floor with spacious indoor and outdoor baths, plus a dry sauna. Guests can use it free of charge (fees apply before check-in and after check-out).

餐食 (1)

What restaurants are available?

We have restaurants offering buffets featuring Hokkaido ingredients, kaiseki cuisine, and teppanyaki. You can also enjoy vegetables from our own farm and fresh seafood from nearby fishing ports.

停车场 (1)

Is there a parking lot? Is there a charge?

There is an open-air parking lot with 244 spaces, available free of charge to guests (no reservation required).

其他 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Is there a parking lot?

Yes, parking is available. Please contact the facility for details.

What time is check-out?

Check-out is at 12:00.

What time is check-in?

Check-in is at 15:00.

How do I get here?

About 90 minutes by car from New Chitose Airport (paid shuttle service available, reservation required). About 60 minutes by bus from JR Toya Station or JR Kutchan Station. Located along Route 230.

What is the address?

133 Izumikawa, Rusutsu Village, Abuta District, Hokkaido