常见问题一览
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年9月23日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
交通方式 (2)
What are road conditions like in winter?
The Shirakaba highlands have frequent snow and ice in winter. If you are coming by car, please fit snow tyres or carry chains.
How do I get there from Chino Station?
About 40 minutes by bus or taxi from Chino Station on the JR Chuo Line. By car it is about 35 minutes from Suwa IC on the Chuo Expressway.
体验活动 (1)
Is there a ski resort nearby?
A ski resort adjoins Shirakaba Resort, so you can ski in winter.
入住 (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan, so please check your booked plan.
宠物 (1)
Can I stay with a pet?
Please check the official website or contact the hotel directly about staying with a pet.
亲子同行 (1)
Is it enjoyable with children?
There are plenty of facilities children enjoy, including activities in the great outdoors, the pool and skiing. Family plans are also available.
温泉 (1)
Is there a hot spring?
Natural hot spring water is available. There is also an open-air bath, where you can enjoy the spring surrounded by the nature of the Shirakaba highlands.
设备 (2)
Is there a pool?
There is an outdoor pool. It operates mainly in summer; please check the official website or contact the hotel for details.
Is Wi-Fi available?
Wi-Fi is available throughout the property. Please check with the front desk for details.
餐食 (1)
What food is served?
We mainly serve a buffet using fresh ingredients from Shinshu, with a variety of Japanese and Western dishes. The menu also includes regional specialities such as Shinshu soba.
停车场 (1)
Is there parking?
Parking is available, including a large car park. Please check the official website for details.
其他 (6)
What time is check-out?
11:00.
How do I get there?
About 40 minutes by bus or taxi from Chino Station on the JR Chuo Line. About 35 minutes by car from Suwa IC on the Chuo Expressway.
What time is check-in?
15:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
4026 Kitayama, Chino City, Nagano Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.