常见问题一览

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以下回答由 AI 参考设施官方网站撰写,尚未经设施经营者确认。此为 2026年5月29日 时的信息。费用与时间可能已有变动,重要行程请向设施确认。

取消 (1)

How do I confirm, change, or cancel my reservation?

You can make changes through the "Reservation Confirmation, Changes and Cancellations" page on our official website. We also accept phone calls at 0570-00-8598 (9:00–18:00).

方案 (1)

Do you offer packages that include flights or car rentals?

Yes, we offer packages with flights and packages with car rentals. Please check the accommodation plan list on our official website for details.

预约 (2)

What are the phone reservation hours?

Phone reservations are accepted at 0570-00-8598. Reception hours are 9:00–18:00.

Are prices different between the official website and travel sites?

Booking from our official website is most economical. We offer a best rate guarantee, and depending on the plan, you can save up to 3,300 yen per person compared to travel sites.

基本信息 (2)

Is there parking?

Yes, parking is available. Please contact the facility for details.

How do I get there?

Located within Atsumi Onsen. Approximately 30 minutes by car to the nearest tourist facility (Kamosui Aquarium). Parking available (Bankoku-ya Parking).

亲子同行 (1)

Can I stay with children?

Yes, we welcome families with children. During summer (7/21–8/31) we offer a family trip support plan where up to 2 children stay free.

客房 (1)

Do you have guest rooms with private open-air baths?

Yes, we offer guest rooms with private open-air baths. We have ceramic open-air bath attached Japanese-Western style rooms and other options where you can enjoy a more luxurious experience.

设施/设备 (1)

Do you have table tennis available at the facility?

Yes, we have a table tennis corner. Bookings start from 16:00, with the last slot at 21:20. The rate is 550 yen (tax included) per 30-minute session. Rackets and balls are provided, so you can come empty-handed.

温泉 (1)

What types of hot springs do you have?

We provide an open-air bath with fresh spring water and a large communal bath. Atsumi Onsen is a renowned hot spring with a thousand-year history, visited by many literary figures including Matsuo Basho and Akiko Yosano. It has also been selected as Tohoku's top hot spring by a certain travel magazine.

观光 (1)

What are nearby tourist attractions?

About 30 minutes by car from our inn is Kamosui (world's largest jellyfish aquarium), scheduled to reopen in April 2026. You can also enjoy the rich natural scenery of Atsumi-dake and Atsumi River, as well as the charming streets of Atsumi Onsen.

餐食 (2)

Can I use a private room for meals?

Yes, we offer plans with private dining rooms guaranteed. We recommend them for family trips and group travels. For more details, please check our accommodation plans list.

What kind of cuisine can I enjoy?

We serve kaiseki (multi-course Japanese dinner) using seasonal ingredients from the sea, mountains, and rivers. We offer diverse plans including nodoguro (roasted throat fish) simmered, Yamagata beef shabu-shabu, rice pig shabu-shabu kaiseki, abalone, and more. We also offer plans with private dining rooms guaranteed.

停车场 (1)

Is there parking available?

Yes, you can use the parking lot at Bankokuya. It is large enough to be used as a special event venue. For specific capacity and other details, please contact the facility directly.