Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available in all rooms. Wired LAN (modem rental) is also available.

Question 2

How do I get here from Yamagata Station?

Accepted Answer

Exit the east exit of JR Yamagata Station, head straight along the station plaza avenue, and the hotel is located on the south side (adjacent) of the Yamako Bus Terminal. It is about 5–6 minutes on foot.

Question 3

How do I get here from Sendai?

Accepted Answer

From Sendai, it takes about 1 hour by highway bus. The Yamako Bus Terminal on the north side of the hotel is the departure and arrival point. If you use the JR Senzan Line, get off at Yamagata Station and walk about 5–6 minutes.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00, check-out is 10:00.

Question 5

Can I stay with children?

Accepted Answer

Children under elementary school age can share a bed free of charge, and you will receive a kids amenity gift.

Question 6

How many rooms are there? What room types do you offer?

Accepted Answer

177 rooms total (maximum capacity 262 people). We offer single, twin, double, and other room types. All rooms are equipped with internet connection and LCD televisions.

Question 7

Can I leave my luggage before check-in or after check-out?

Accepted Answer

Yes, both are possible. Please leave your luggage with the front desk.

Question 8

Can luggage be sent by delivery service?

Accepted Answer

Yes, we can arrange this at the front desk. We also provide cardboard boxes (for a fee) and other packing materials.

Question 9

Is this a good base for sightseeing?

Accepted Answer

Zao Hot Spring and Yamadera (Risshakuji Temple) are about 30 minutes by car, and Ginzan Hot Spring is about 60 minutes away. Since a highway bus terminal is adjacent, access to the Sendai area is also good.

Question 10

What is the breakfast like? What are the operating hours?

Accepted Answer

Breakfast is served buffet-style with Japanese and Western options at the 1F restaurant. Operating hours are 6:30–9:30. You can enjoy omelets made by the chef in front of you, as well as local Yamagata dishes such as imoni and morning curry.

Question 11

Do you have coin laundry or a microwave?

Accepted Answer

Coin laundry is on the 9F. Vending machine corners are on the 7F, 9F, and 11F. Microwaves are available on each floor (in vending machine corners on 7F and 9F, and in elevator halls on 8F, 10F, and 12F).

Question 12

Is there a parking lot? What is the rate?

Accepted Answer

There is a parking garage in the basement (100 spaces, first-come-first-served). The rate is ¥700 per night (tax included). Vehicle height must be within 2.1m (1.8m or less for basement level 1). No reservation is needed, but if full, we will direct you to a nearby parking lot.

Question 13

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 14

What time is checkout?

Accepted Answer

10:00.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

How do I get there?

Accepted Answer

Approximately 5–6 minutes on foot from the East Exit of JR Yamagata Station. Adjacent to Yamagata Kotsu Bus Terminal (1 minute on foot). About 10 minutes by car from Yamagata Expressway Zao IC.

Question 17

What is the address?

Accepted Answer

2-1-13 Honcho, Yamagata City, Yamagata Prefecture

Question 18

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

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