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오시는 길 (1)
How do I get to the ryokan from Kyoto Station?
Take Kyoto City Bus #206 from Karasuma-guchi exit (~15 min) and get off at "Higashiyama-Sanjo" stop, 3-min walk. Taxi from Kyoto Station is about ¥1,800 (10 min). We do not offer a shuttle service.
체크인 (1)
What time is check-in and check-out?
Check-in is from 15:00 (3 PM) and check-out is by 10:00 AM. Early check-in or late check-out is available for an additional fee — please request in advance.
식사 (1)
Can you accommodate food allergies?
We can accommodate shellfish, egg, dairy, wheat, and buckwheat allergies. Please email us 3 days in advance with details. Same-day requests may not be possible.
시설 (2)
Is parking available?
Yes, 15 on-site parking spaces are available at ¥1,500/night, reservation required. Please request when booking. We can recommend nearby paid parking if full.
Do you offer Wi-Fi?
Free Wi-Fi is available throughout the property. SSID and password are provided in your room and lobby.
온천 (1)
Do you have onsen (hot spring) baths?
Yes, we have a public bath (separated by gender, with source spring water) and a reservable private outdoor bath. Public bath: 15:00-10:00 next day (closed 2-5 AM for cleaning). Private bath: 45 min for ¥1,500 per session.
결제 (1)
What payment methods do you accept?
Cash, credit cards (VISA, Mastercard, JCB, AMEX), and QR payments (PayPay, Rakuten Pay, LINE Pay). Payment is settled at check-out.
객실 (1)
Are children welcome?
Children of elementary school age and above are welcome at standard rates. Co-sleeping for children under 6 is free. We provide baby cribs (free), kids yukata, and slippers.
오시는 길 (1)
How do I get here from Kyoto Station?
From Kyoto Station Kawasumaguchi exit, take bus line 206 for about 15 minutes to the Higashiyama-sanjo stop, then walk 3 minutes. By taxi from Kyoto Station: about ¥1,800 and 10 minutes. We do not offer shuttle service, but we can send you a map with walking directions from the nearest station.
서비스 (3)
Can I store luggage?
We offer free luggage storage before check-in and after check-out. Please ask at the front desk. Storage from the day before your stay requires separate arrangement.
Is there room service or late-night food available?
Room service is available until 21:00. We offer light meals such as hot tofu sets, rice porridge sets, and onigiri. For beverages (beer, sake, shochu), please check the minibar in your room at check-in.
Can you arrange surprises for anniversaries or birthdays?
If you arrange in advance, we can provide whole cakes (from ¥4,000), flower arrangements for your room (from ¥5,000), champagne (from ¥8,000), and more. Please contact us at least 3 days ahead.
체크인 (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 10:00. If you wish early check-in or late check-out, we can arrange this for an additional fee; please contact us in advance.
예약 (1)
Is there a cancellation fee?
Free up to 7 days before, 30% of accommodation charge 6–3 days before, 50% the day before, and 100% on the day or for no-show. Reservation changes are free.
객실 (2)
Do guest rooms have baths?
Of our 12 rooms, 6 have semi-open-air baths, 4 have indoor baths, and 2 are standard type with access to the shared bath only. Please select your room type when making a reservation.
Is this a non-smoking facility?
All rooms are non-smoking. Smoking is permitted only in the smoking booth next to the 1F lobby (cigarettes and heat-not-burn tobacco allowed). E-cigarettes are also not permitted in guest rooms.
숙박 (2)
Can families with children stay here?
Children aged elementary school and up are welcome (children under 6 can share a bed with parents free of charge). Baby cots are provided free of charge, and we also have children's yukata and slippers.
Can I bring pets?
We regret that pets cannot be brought due to hygiene management. Guide dogs and service dogs are accepted.
요금 (1)
What payment methods do you accept?
We accept cash, all major credit cards (VISA / Mastercard / JCB / AMEX), and QR code payments (PayPay / Rakuten Pay / LINE Pay). Payment is due at check-out.
온천 (2)
How do I book the private open-air bath?
At check-in, choose your time slot at the front desk (15:00–23:00 or 6:00–10:00). Advance reservations by phone are also accepted. During busy periods, slots may fill up, so we recommend booking early.
Is there a hot spring?
The facility has a large public bath (separate for men and women, with flowing hot spring water) and a private open-air bath. The public bath is open 15:00–10:00 the next day (closed for cleaning 2:00–5:00). The private open-air bath is by reservation only: 45 minutes for ¥1,500 per group.
관광 (1)
What are nearby attractions?
Within walking distance are Yasaka Shrine (5 min), Chion-in (8 min), Maruyama Park (7 min), and Kiyomizu-dera (15 min). The Gion and Shijo-Kawaramachi areas are within 10 minutes on foot. We will provide a map at check-in.
言語 (1)
Do you have English or Chinese-speaking staff?
We have 2 English-speaking staff members on-site during front desk hours. For Chinese and Korean, we use translation tablets. Our AI assistant is available 24 hours in Japanese, English, Chinese, Korean, Vietnamese, and Thai.
설비 (2)
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility. The SSID and password are provided on the table in your room. Wi-Fi is also available in the lobby lounge.
Is there parking?
We have 15 parking spaces (1,500 yen per night). Advance reservation is required; please request parking when making your reservation. If full, we will guide you to nearby coin parking.
식사 (3)
What is dinner like?
We serve an 11-course Kyoto kaiseki menu in your room or a private dining space. Courses include: appetizer, sashimi, soup, grilled dish, fried dish, simmered dish, vinegared dish, rice, and dessert. We use locally sourced vegetables and seasonal seafood.
What time is breakfast?
Breakfast is served between 7:30–9:30 at a time of your choice. We ask for your preferred time the evening before. You can choose from a Japanese set (grilled fish, tofu soup, Kyoto vegetables) or Western breakfast (omelet, bread).
Can you accommodate allergies?
We can accommodate allergies to crustaceans, eggs, dairy, wheat, and buckwheat. Please contact us by email (info@example.jp) within 3 days of your reservation. We may not be able to accommodate last-minute requests on the day of arrival.