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Wi-Fi·설비 (1)
Is Wi-Fi available?
Wi-Fi is available inside the hotel.
오시는 길 (2)
How do I get there from Matsuyama Airport?
Take the limousine bus from Matsuyama Airport to the Okaido stop, about 30 minutes, then walk about 1 minute to the hotel.
How long does it take to Dogo Onsen?
About 10 minutes from the Okaido stop in front of the hotel to Dogo Onsen on the Iyotetsu tram, a very convenient base for sightseeing in Matsuyama.
기타 (1)
Can I send luggage to the hotel in advance?
Please send it, marked with the guest name and the date of your stay, to: ANA Crowne Plaza Matsuyama, c/o Bell Counter, 3-2-1 Ichiban-cho, Matsuyama City, Ehime 790-8520.
체크인·체크아웃 (2)
Can I check in early?
Check-in from 10:00 is available at 30 per cent of the standard rate. Check-in before 10:00 is charged as an additional night. This may vary by room type and by availability on the day.
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Late check-out costs 30 per cent of the room rate until 14:00, 50 per cent until 17:00 and 100 per cent after 17:00.
흡연 (1)
Are all rooms non-smoking?
All rooms in the main building are non-smoking (smoking rooms ceased to be offered after check-outs on 14 December 2025). There are smoking areas in the hotel available 24 hours.
객실 (1)
How much does an extra bed cost?
An extra bed is 2,500 yen including tax and service charge. Please check with the hotel in advance about which room types can take one.
결제 (1)
Can I pay by credit card?
Major cards are accepted, including VISA, JCB, American Express, Diners Club, UC, DC, NICOS, Mastercard, Saison and ANA Card.
식사 (2)
Where is breakfast served?
Breakfast is served 6:00-10:00 in the sky lounge on the 14th floor of the main building, with a view of Matsuyama Castle.
Can I have afternoon tea?
Afternoon tea is served in the first-floor tea lounge (12:30-16:00, 120 minutes, last reception 16:00). Special seasonal menus with changing themes are also popular.
주차장 (1)
Is there parking?
Parking is available. Please contact the hotel directly for capacity and charges.
기타 (6)
What time is check-in?
15:00.
How do I get there?
About 1 minute's walk from the Okaido tram stop on the Iyotetsu line. About 30 minutes by limousine bus from Matsuyama Airport (alight at Okaido). About 10 minutes by tram from JR Matsuyama Station.
What is the address?
3-2-1 Ichiban-cho, Matsuyama City, Ehime Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.