常见问题一览
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年7月12日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel. WOWOW can also be viewed for free in all rooms.
交通方式 (2)
How do I get there from Hanyu Station on foot?
Approximately 3 minutes on foot from the west exit of Hanyu Station (Tobu Isesaki Line / Chichibu Railway). The hotel is conveniently located and very easily accessible from the station.
How many minutes from the highway exit?
Approximately 15 minutes (about 6 km) by car from Hanyu Interchange on the Tohoku Expressway. The location is convenient for car access.
入住／退房 (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 10:00. These times may vary depending on your plan, so please check your reservation details.
客房 (1)
Do I need to remove my shoes when entering the building?
Yes. The building has carpeted and wooden flooring throughout, so please remove your shoes when entering. Guests are also responsible for setting up and putting away futon in Japanese-style rooms.
设施 (2)
Are there entertainment facilities like karaoke?
Yes, we have karaoke equipment as well as an arcade and game center in the building. This is ideal for groups and families enjoying their stay.
Can I use spa and beauty treatments?
Yes, spa facilities are available. We also have a hair salon in the building.
温泉／浴池 (1)
What kind of facility is the natural hot spring "Hana no Yu"?
A natural hot spring facility with various baths for men and women, featuring source water circulation bathing. It has an outdoor bath, indoor bath, sauna and more. Day-use is also available for non-guests.
禁烟／吸烟 (1)
Can I smoke?
Smoking is only permitted in designated smoking zones in the building. Guest rooms are non-smoking.
餐食 (1)
Are there restaurants?
The seafood dining "Maguro-ya Hana Yume" is adjacent to the hotel, serving fresh seafood dishes. Banquets are also available (reservation required). Breakfast buffet is served daily from 6:30 to 9:00 (charged).
停车场 (1)
Is there parking? What is the charge?
A free self-parking multi-level car park is available. Please have your parking ticket validated at the hotel front desk or the bath facility front desk. Vehicles with a height of 2.1 m or more cannot enter the car park, so please contact the hotel in advance.
其他 (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
Nishi 3-chome 19-3, Hanyu, Saitama Prefecture
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
3 minutes on foot from the west exit of Hanyu Station (Tobu Isesaki Line / Chichibu Railway). Approximately 15 minutes by car from Hanyu IC on the Tohoku Expressway (approximately 6 km).
Is there parking available?
Yes, parking is available. For details, please contact the facility.