常见问题一览
该设施的 FAQ 以英文发布。AI 聊天会用您提问的语言回答。
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年8月7日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available in the building.
交通方式 (1)
How do I get there by train?
About 20 minutes' walk from Kawaguchiko Station on the Fujikyu Railway, or about 5 minutes by car. There is no pick-up service.
取消 (1)
What is the cancellation policy?
A cancellation charge of 50 per cent of the room rate applies from 3 days before, 80 per cent on the day before and 100 per cent on the day itself.
入住／退房 (1)
What are the check-in and check-out times?
Check-in is from 16:00 and check-out is 10:00.
方案／费用 (1)
Are there budget plans?
There are economical plans, including a sustainable plan without cleaning or amenities and a room-only plan. Please see the official website (fujisanresort.com) for details.
周边观光／交通方式 (1)
How do I get to Fuji-Q Highland?
The hotel is well placed, about 5 minutes by car from Fuji-Q Highland. The official website also sells accommodation plans with a one-day Fuji-Q Highland pass.
设施 (1)
Is there a large bathing hall?
There is a large bathing hall.
设施／看点 (1)
What is the view from the roof?
From the hotel roof there is a wide panorama of Mount Fuji, making it an excellent spot for photographs. At night you can also watch the stars.
餐食 (1)
Is breakfast available?
Breakfast is a Japanese and Western buffet (plans with breakfast are available).
停车场 (1)
Is there parking?
There is free parking for 140 cars. Minibuses and large vehicles pay 2,000 yen including tax per night (please contact us in advance).
其他 (6)
Is there parking?
Parking is available. Please contact the property for details.
What time is check-out?
10:00.
What time is check-in?
16:00.
How do I get there?
About 5 minutes by car from Kawaguchiko Station on the Fujikyu Railway (about 20 minutes' walk). About 5 km from Kawaguchiko IC on the Chuo Expressway. No pick-up service.
What is the address?
3-5-1 Arakura, Fujiyoshida City, Yamanashi Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.