常见问题一览
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年5月31日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the hotel.
交通方式／接送 (1)
Is there a shuttle from Shin-Aomori or Aomori Station?
Free shuttle bus service operates from Shin-Aomori Station East Exit bus stop (from November 27, 2025 onwards) with advance reservation by 5 p.m. the previous day. Please call the hotel directly to book (017-728-2000).
体验活动 (2)
How do I get to Hakkoda Ropeway?
Free shuttle service to Hakkoda Ropeway is available for guests. For details, please check with the front desk or the official website.
Can I go skiing or trekking?
In winter, alpine and backcountry skiing are available nearby. In summer and autumn, trekking and climbing Mount Hakkoda are possible, and shuttle service to Shiroigura Ohashi Bridge can be arranged with advance reservation.
入住／退房 (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:00. Times may vary depending on your plan, so please check your booking details.
客房 (1)
What types of rooms are available?
45–55 rooms total, featuring twin rooms and quiet rooms overlooking the Buna primeval forest. The views of Hakkoda's changing seasons from your window are a highlight.
温泉／浴池 (2)
Is there a hot spring?
The hotel has its own hot spring, "Arakawa Onsen" (clear, simple mineral water), with a large public bath. The bath, built with Aomori cypress, offers views of the Buna primeval forest. Guests also enjoy complimentary shuttle and free entry to nearby Sukayu Onsen.
How do I use the Sukayu Onsen shuttle benefit?
Guests have complimentary access to Sukayu Onsen hot spring with shuttle service. Since meal times are a factor, please confirm the details at the front desk during check-in.
看点 (1)
Where can I see Shoji Hamada's works?
Works by Shoji Hamada are displayed in the main dining "MeDeau". You can enjoy them while dining.
餐食 (2)
Is lunch service available?
Lunch service resumed from January 2026. Hours are 11:30–13:30 (L.O. 13:00) and require advance reservation by 5 p.m. the previous day. Please mention any allergies when booking.
What is the dining style?
Two restaurants: main restaurant "MeDeau" serving French full-course meals, and "Shakomizu" serving Japanese kaiseki (renovated September 2024). You can choose between French or Japanese courses depending on your plan. Breakfast is buffet style.
停车场 (1)
Is there a car park?
There is free parking for 60 cars (first come, first served).
其他 (6)
Is there a car park?
Parking is available. For details, please contact the facility.
How do I get there?
From JR Shin-Aomori Station: approximately 70 minutes by complimentary shuttle bus (advance booking required by 17:00 the day before) or taxi. From JR Aomori Station: approximately 70 minutes by JR bus bound for Lake Towada, get off at Sannosawa bus stop and walk approximately 15 minutes. From Aomori-chuo IC on the Tohoku Expressway: 50 minutes by car.
What is the address?
Aomori Prefecture, Aomori City, Arakawa-minami Arakawa-yama 1-1
What time is check-in?
15:00.
What time is check-out?
10:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.