Question 1

How do I get there from Tsuruoka Station?

Accepted Answer

About 30 minutes on the Shonai Kotsu bus (towards Yutagawa Onsen) from stand 1 in front of JR Tsuruoka Station (fare 520 yen), or about 20 minutes by taxi (around 3,500 yen). From Shonai Airport it is about 40 minutes by taxi.

Question 2

What is the cancellation policy?

Accepted Answer

Please check the official website or call us about the cancellation policy. As we are a small inn, please let us know as early as possible if you need to cancel.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00. If you will be later than your planned check-in time, please be sure to contact us.

Question 4

Can I stay with a pet?

Accepted Answer

Guests bringing a pet should book through the official website. Please check the official website or call us for the conditions.

Question 5

What sights are there nearby?

Accepted Answer

Tsuruoka City has Tsuruoka Park, Kamo Aquarium and the Three Mountains of Dewa (Mount Haguro and others). You can also take in the rich nature and food culture of the Shonai region, sometimes called the last paradise and a candidate for World Heritage listing.

Question 6

Are there any extra charges?

Accepted Answer

A bathing tax applies separately (150 yen per person). Other costs vary by plan, so please check when booking.

Question 7

How many parties do you take per day?

Accepted Answer

We are a small inn taking only five parties a day, with 4 rooms, so we can look after every guest closely.

Question 8

Can I bathe at any time?

Accepted Answer

You can bathe at any time from check-in at 15:00 until check-out at 10:00. There is a cleaning break of 5-10 minutes at about 9:30 pm. We can also direct you to the Yutagawa Onsen public baths Shomen no Yu and Ta no Yu (until about 8 pm and from about 6 am).

Question 9

Is shampoo provided in the baths?

Accepted Answer

Shampoo and the like are provided in the baths in the inn. The public baths outside have no shampoo, conditioner or body soap, so we can lend you some at the front desk if you wish. Please bring towels from your room.

Question 10

Is Wi-Fi available?

Accepted Answer

Wireless LAN (Wi-Fi) is available in the building.

Question 11

What food is served?

Accepted Answer

We serve home-made local dishes using Shonai produce along with local sake. The dishes bring out the flavour of the vegetables and seafood, and the range of sake is well received. Meals are served in private rooms so you can take your time.

Question 12

Is there parking?

Accepted Answer

There is free parking for 10 cars, with no booking needed.

Question 13

What is the address?

Accepted Answer

Yutagawa Otsu 52, Tsuruoka City, Yamagata Prefecture

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

What time is check-out?

Accepted Answer

10:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get there?

Accepted Answer

About 30 minutes on the Shonai Kotsu bus (towards Yutagawa Onsen) from stand 1 in front of JR Tsuruoka Station, or about 20 minutes by taxi. About 10 minutes by car from Tsuruoka IC on the Yamagata Expressway.

Question 18

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

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