Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi (wireless LAN) is available throughout the facility.

Question 2

How long does it take to get here from central Tokyo?

Accepted Answer

About 5 minutes on foot from Okutama Station, the terminal station of the JR Ome Line. From Shinjuku Station to Okutama Station takes approximately 1 hour 40 minutes by train. By car, it takes about 40 minutes from the Aome Interchange on the Kensodo Expressway.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 (last entry 18:00), and check-out is 10:00. Times may vary depending on your plan.

Question 4

What kind of activities are available in the surrounding area?

Accepted Answer

Activities in and around the ryokan include stream fishing, canoeing, river rafting, hiking, mountaineering, and exploring the Hihara stalactite cave. Okutama Lake and Mount Mitake are also nearby, making this an ideal base for nature tourism.

Question 5

Can you communicate in English?

Accepted Answer

We have several staff members who speak some English. While foreign language support is limited, basic communication is possible.

Question 6

Which credit cards do you accept?

Accepted Answer

VISA and JCB are accepted. For details, please check directly with the ryokan.

Question 7

Is day-trip bathing available?

Accepted Answer

Day-trip bathing is available. Hours are 15:00–22:30 and 6:30–10:00 (we recommend confirming in advance as times may change). For pricing, please contact the ryokan directly.

Question 8

What is the history of this ryokan?

Accepted Answer

An established ryokan with approximately 200 years of history, it was once visited by the imperial family, literary figures, and notable persons. Located within Chichibu Tamaacana National Park, it has built a long legacy amidst the rich seasonal landscapes of the Okutama region.

Question 9

What are the features of the hot spring?

Accepted Answer

The natural hot spring is called "Hikawa-go Asaba no Yu". You can bathe while enjoying views of the Okutama wilderness and pristine river through large windows. The name comes from "Asaba no Sato" (the village of hemp leaves), a place famous for producing high-quality hemp that was even presented to the imperial court. The spring is effective for fatigue recovery and health improvement. Day-trip bathing is also available.

Question 10

How many rooms are there and what types?

Accepted Answer

This is a small inn with 8 rooms total. The rooms are primarily traditional Japanese-style (tatami mat) spaces with a calm atmosphere. Each room is equipped with a TV, electric kettle, tea set, yukata, towels, bath towels, slippers, and Wi-Fi (wireless LAN).

Question 11

What kind of food is served?

Accepted Answer

You can enjoy local regional and kaiseki cuisine featuring locally caught river fish (sweetfish and alpine char), grilled fish, homemade konjac, and seasonal mountain produce. Both breakfast and dinner are served in the main dining area.

Question 12

Is there parking?

Accepted Answer

There is a free parking lot with 10 spaces. Reservation is not required.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 14

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 15

What is the address?

Accepted Answer

1414 Hikawa, Okutama, Nishi-Tama District, Tokyo

Question 16

How do I get there?

Accepted Answer

About 5 minutes on foot from Okutama Station on the JR Ome Line

Question 17

What is check-in time?

Accepted Answer

15:00

Question 18

What is check-out time?

Accepted Answer

10:00

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