Question 1

Do you accept credit cards?

Accepted Answer

We accept major cards including VISA, JCB, American Express, Diners Club, MasterCard, and Rakuten Card.

Question 2

What is the cancellation policy?

Accepted Answer

Same-day cancellation or no-show without notice: 100% of accommodation charges. Cancellation the day before: 20% of accommodation charges. For details, please check your booking plan.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00, check-out is 10:00. The large bath is available from 15:00–23:00 on arrival day and 6:00–9:00 the following morning.

Question 4

Is there a lift?

Accepted Answer

The inn has stairs only and no lift. We apologise for the inconvenience and ask you to note this before you arrive.

Question 5

Is it convenient for the Mount Tsukuba ropeway?

Accepted Answer

The inn stands at Tsutsujigaoka, where the ropeway starts, so it is a very short walk. Guests also receive half-price vouchers for the Mount Tsukuba cable car and ropeway.

Question 6

Can every room see the Kanto plain?

Accepted Answer

Yes, all three room types (Japanese, Western and Japanese-Western) look out over the magnificent Kanto plain. The panorama from about 550 m up is striking.

Question 7

Is there a bathing tax in addition to the room rate?

Accepted Answer

Yes, a bathing tax of 150 yen per person is required separately. Thank you for your understanding.

Question 8

Are day-use bathing or day-use plans available?

Accepted Answer

Yes, we offer day-use bathing and combination plans with meals (reservation required; room use is available for 3 hours between 11:00–15:00). For details, please contact the facility.

Question 9

What hot springs and open-air baths are available?

Accepted Answer

We have an open-air bath with views called "Tenku no Yu" (Sky Bath), where you can bathe while overlooking Lake Kasumigaura and the Tsukuba Research and Academic Park. In the evening you can enjoy the night view sparkling like jewels, and in the morning you can see the sunrise from Lake Kasumigaura.

Question 10

What food can I enjoy?

Accepted Answer

We serve creative Japanese cuisine on the theme of local produce, prepared with pride by our head chef. There are also seasonal menus using Ibaraki produce such as Tsukuba chicken, a branded bird raised in Tsukuba.

Question 11

Is there parking, and is there a charge?

Accepted Answer

There is parking for 50 cars, free and with no booking needed. As it lies within a paid car park, we validate the ticket for you, so please bring your parking ticket if you come by car.

Question 12

What time is check-in?

Accepted Answer

15:00.

Question 13

What time is check-out?

Accepted Answer

10:00.

Question 14

What is the address?

Accepted Answer

Tsukuba 1, Tsukuba City, Ibaraki Prefecture

Question 15

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 16

Is Wi-Fi available?

Accepted Answer

No, we do not offer Wi-Fi.

Question 17

How do I get there?

Accepted Answer

From Tsukuba Station on the Tsukuba Express, take the Tsukubasan shuttle bus for about 50 minutes (get off at the final stop, Tsutsujigaoka). From Tsuchiura-Kita IC on the Joban Expressway, via the Tsukuba Skyline, about 40 minutes.

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