Question 1

How do I get here from Matsumoto Station?

Accepted Answer

Take the Asama Onsen bus from Matsumoto Bus Terminal at JR Matsumoto Station East Exit and get off at Shita-Asama Hiroba bus stop (about 20 minutes). From the Nagano Expressway Matsumoto IC it is about 20–30 minutes by car, and from Matsumoto Airport about 60 minutes by bus. Groups of 10 or more can arrange pickup from Matsumoto Station (advance reservation required).

Question 2

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00 and check-out is 10:00. Some plans also offer check-in until 21:00.

Question 3

How is access to tourist sites like Matsumoto Castle?

Accepted Answer

The National Treasure Matsumoto Castle and Kyu-Kaichi School are about 15 minutes by car. Matsumoto Station is about 20–30 minutes by bus or 15 minutes by taxi. Asama Onsen is well-positioned as a base for exploring Shinshu attractions including Kamikochi and Azumino.

Question 4

Can I stay with children or as a family?

Accepted Answer

We have many spacious Japanese-style rooms suitable for families with children. We also offer children's lunch menus (advance reservation required). Some rooms and facilities are wheelchair accessible.

Question 5

Do you accept credit cards?

Accepted Answer

We do not accept credit card payments. Please note that only cash payment is available.

Question 6

Is there a lodging tax?

Accepted Answer

From June 1, 2026, a Nagano Prefecture lodging tax of 200 yen per person per night will be charged separately for stays with accommodation charges of 6,000 yen or more.

Question 7

What facilities does the inn have?

Accepted Answer

Lounge, banquet hall, shop, vending machines, table tennis table, massage, and wheelchair-accessible toilets.

Question 8

You mention being founded in 1887—could you tell me about the history of Asama Onsen?

Accepted Answer

Asama Onsen is a renowned hot spring with approximately 1,300 years of history, said to have been discovered in the Asuka period. During the Edo period, the residences of Matsumoto Castle lords lined the area, and from the Meiji period onward it was beloved by many literary figures and artists. Kigyo Yuomotoya was founded in Meiji 20 (1887) and is an established inn with 136 years of history as of 2023.

Question 9

What is the hot spring water quality and how many bath facilities are there?

Accepted Answer

Asama Onsen is alkaline simple mineral water. We have 6 baths in total, including a large bath (indoor and open-air) and private rental baths. The observation private bath "Nagomi" on the top floor offers views of the Northern Alps and is free to use without reservation.

Question 10

What kind of meals are served?

Accepted Answer

We specialize in creative kaiseki cuisine using abundant seasonal Shinshu ingredients. We offer multiple course plans including Shinshu beef teppan-yaki (grilled on a hotplate) and steak featuring "pesticide-free apple beef Shinshu beef" as the main dish. We also have a rich selection of local sake, primarily pure rice sake.

Question 11

Is there a parking lot?

Accepted Answer

There is free parking for 30 cars.

Question 12

Is Wi-Fi available?

Accepted Answer

We do not provide Wi-Fi.

Question 13

What is the check-out time?

Accepted Answer

10:00.

Question 14

What is the check-in time?

Accepted Answer

15:00.

Question 15

What is your address?

Accepted Answer

Nagano Prefecture, Matsumoto City, Asama Onsen 1-29-15

Question 16

How do I get there?

Accepted Answer

Take a bus bound for Asama Onsen from the east exit of JR Matsumoto Station for about 20 minutes, and get off at Shimo-Asama Hiroba bus stop. From Nagano Expressway's Matsumoto IC, drive about 20–30 minutes. Free parking for 30 vehicles.

Question 17

Is there a parking lot?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

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