Question 1

Which is the nearest station, and how long does it take?

Accepted Answer

About 3-5 minutes' walk from JR Onuma-Koen Station. From central Hakodate it is about 30 minutes by car, and about 40 minutes from Hakodate Airport.

Question 2

Is there a pick-up service?

Accepted Answer

A pick-up service is available. Please check when booking, or see the official website or call 0138-67-2964.

Question 3

Are there activities such as canoeing?

Accepted Answer

There is a plan to take a canoe from the lakeside terrace and enjoy Lake Onuma (adults 8,800 yen, elementary school children 6,600 yen, including coffee; not available below elementary school age). Cycling round the lake (about 14 km, about 1 hour 30 minutes) is also recommended.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan.

Question 5

Can I stay with children?

Accepted Answer

Children may stay, though some activities such as canoeing have age limits. Please check when booking or see the official website for details.

Question 6

How many rooms are there?

Accepted Answer

It is a small resort hotel with 30 rooms, finished to a high standard around the concepts of HERB and BERRY.

Question 7

Is there a bar lounge?

Accepted Answer

There is Bar Lounge Crawford, a historic lounge named after the pioneer era in Hokkaido. It also has a model railway diorama of Onuma, and you can relax there to pleasant music.

Question 8

Is the hotel set up for workations?

Accepted Answer

There are workation rooms for remote working, so you can combine work with your stay, using the terrace and spa room as well.

Question 9

Is there a garden?

Accepted Answer

There is a garden called the Epuy Botanical Garden, where you can look up the names of the flowers and their season using QR codes as you walk. The lakeside terrace offers a fine view of Lake Onuma.

Question 10

Do the rooms have a hot spring bath?

Accepted Answer

There are twin rooms with a spa living area and rooms with a hot spring open-air bath on the terrace. Not all rooms have a hot spring bath, so please check when booking if you would like one.

Question 11

What food is served?

Accepted Answer

The restaurant serves a French course menu, Pirika, using ingredients from within a 50-mile radius. In an open space looking out over Lake Onuma, each dish is prepared with care using seasonal produce.

Question 12

Is there parking?

Accepted Answer

There is parking. Please see the official website or call the hotel on 0138-67-2964 for capacity and charges.

Question 13

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get there?

Accepted Answer

About 3-5 minutes' walk from JR Onuma-Koen Station. About 30 minutes by car from central Hakodate, or about 40 minutes from Hakodate Airport. A pick-up service is available (please confirm).

Question 18

What is the address?

Accepted Answer

85-9 Onuma-cho, Nanae Town, Kameda District, Hokkaido

How can we help you?

Quick categories