Question 1

What is the nearest station, and how do I get there?

Accepted Answer

The hotel is connected to JR Saitama-Shintoshin Station by a covered walkway, about 5 minutes' walk. It is also about 6 minutes' walk from Kita-Yono Station on the JR Saikyo Line. The covered deck keeps you dry in the rain.

Question 2

How long does it take from Tokyo?

Accepted Answer

On the JR Keihin-Tohoku Line via Omiya it is about 35-40 minutes from Tokyo or Ueno to Saitama-Shintoshin Station; on the JR Saikyo Line it is about 30-35 minutes from Shinjuku to Kita-Yono Station.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00. Times may differ by plan.

Question 4

Is the hotel suitable for business?

Accepted Answer

Being connected to Saitama-Shintoshin Station makes travel to Omiya and Tokyo easy. With meeting rooms and banquet rooms, we cater for everything from business to events of all kinds.

Question 5

How do I get to Saitama Super Arena?

Accepted Answer

Saitama Super Arena is within walking distance via the deck from Saitama-Shintoshin Station, which makes the hotel very popular for concerts and sporting events.

Question 6

What amenities are in the rooms?

Accepted Answer

Liquid soap, body soap, shampoo, conditioner, a toothbrush set, a razor, a brush, towels, a bath towel, nightwear and slippers. The contents may differ by plan.

Question 7

Do you host weddings and memorial services?

Accepted Answer

We have a wedding hall, banquet rooms and meeting rooms for receptions, reunions, memorial services, longevity celebrations and other parties. We also hold memorial services in dignified Japanese-style rooms.

Question 8

Tell me about your SDGs certification.

Accepted Answer

In recognition of environmentally considerate hotel operation and activities rooted in Saitama Prefecture, we became the first property in the prefecture to receive 4 Gyoiko Cherry Blossoms, the level below the highest, under Sakura Quality An ESG Practice, the international certification for accommodation putting the SDGs into practice.

Question 9

Is Wi-Fi available?

Accepted Answer

Wireless access points are installed on the guest floors, so free internet via Wi-Fi is available in every room.

Question 10

Tell me about the restaurants and meals.

Accepted Answer

There is a restaurant in the hotel, and plans including breakfast are popular. We also have banquet rooms and meeting rooms for memorial services, reunions, anniversaries and other functions.

Question 11

Is there parking, and how much?

Accepted Answer

There is parking for 95 cars (charged, first come, first served) at 1,000 yen per car per night for a standard car. It is also about 1 minute from the Shintoshin exit of the Metropolitan Expressway, so access by car is easy.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

About 5 minutes' walk from Saitama-Shintoshin Station on the JR Keihin-Tohoku, Utsunomiya and Takasaki lines (connected by a covered deck). About 6 minutes' walk from Kita-Yono Station on the JR Saikyo Line. About 1 minute from the Shintoshin exit of the Metropolitan Expressway.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

2-2 Shintoshin, Chuo Ward, Saitama City, Saitama Prefecture

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