Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available in all guest rooms.

Question 2

What are the check-in and checkout times?

Accepted Answer

Check-in is from 15:00 and checkout is until 10:00. Times may vary depending on the plan.

Question 3

Do you have barrier-free facilities?

Accepted Answer

Wi-Fi (in common areas), 24-hour front desk, and barrier-free facilities are available. The facility is wheelchair-accessible.

Question 4

What makes the location special?

Accepted Answer

The hotel is situated on the banks of the Oyodo River, which flows through central Miyazaki. Its celadon-colored exterior and phoenix palm-lined promenade create a charming tropical atmosphere. Guest rooms overlook the river, seasonal flower beds, and phoenix palms.

Question 5

I heard the hotel opened in 1954. Are the facilities old?

Accepted Answer

The hotel undergoes regular renovations and maintenance, and is kept clean. The East Building is relatively new and praised for its clean appearance. This is a historic hotel that has been loved by local residents of Miyazaki for many years since its opening.

Question 6

Are there spa and massage facilities?

Accepted Answer

We offer relaxation facilities including massage, body treatments, and facial treatments, a 24-hour fitness center, hair salon, and spa center.

Question 7

Is there a hot spring?

Accepted Answer

We have an open-air hot spring bath called "Tamayura-no-Yu." We also have a large communal bath and sauna to help you relax after your journey. Day-use hot spring access is also available (for details, please contact the hotel).

Question 8

How is access to tourist attractions in Miyazaki city?

Accepted Answer

We are conveniently located about 10 minutes by car from Miyazaki Shrine and Heiwa Park, approximately 8.3 km from Florance Miyazaki, and approximately 11.5 km from Miyazaki City Phoenix Zoo.

Question 9

What does the breakfast include?

Accepted Answer

We offer buffet-style breakfast featuring local Miyazaki specialties such as chicken nanban and hiyajiru. Our farm-to-table restaurant serves approximately 80 dishes.

Question 10

Is there a parking lot? What is the cost?

Accepted Answer

Yes, we have a parking lot (1,000 yen per night, paid). The lot is large, with capacity for approximately 350-374 vehicles.

Question 11

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 12

What is the address?

Accepted Answer

1-1-1 Matsuyama, Miyazaki City, Miyazaki Prefecture

Question 13

How do I get there?

Accepted Answer

About 5 minutes by taxi from JR Miyazaki Station. About 15 minutes by car from Miyazaki Airport. About 15 minutes by car from Miyazaki IC on the Miyazaki Expressway.

Question 14

What time is checkout?

Accepted Answer

10:00.

Question 15

Is there a parking lot?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 16

What time is check-in?

Accepted Answer

15:00.

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