Question 1

Is Wi-Fi available?

Accepted Answer

All rooms are equipped with wired and wireless LAN (Wi-Fi). You can use the internet comfortably.

Question 2

How do I get from Yamaguchi Ube Airport?

Accepted Answer

About 10 minutes by taxi from Yamaguchi Ube Airport. By car, it's about 15 minutes from Ube IC on the Sanyo Expressway.

Question 3

How long does it take from Ube-Shinkawa Station to the hotel?

Accepted Answer

About 5 minutes on foot from Ube-Shinkawa Station on the JR Ube Line. Located in the city center, it's a convenient location for both business and sightseeing.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is from 14:00, and check-out is at 11:00. Relatively early check-in and late check-out make it easy to plan your sightseeing schedule.

Question 5

Is it suitable for business trips?

Accepted Answer

Located a 5-minute walk from Ube Shinkawa Station, with convenient access to local companies like Ube Industries. It is also close to Yamaguchi University Hospital and Watanabe Memorial Hall. Stylish rooms make it ideal for business use.

Question 6

What kind of beds are used?

Accepted Answer

All rooms are equipped with Simmons beds and Lofty pillows, ensuring comfortable sleep.

Question 7

Can you host celebrations, Buddhist memorial services, and other gatherings with meals?

Accepted Answer

We accommodate celebrations, formal engagement ceremonies, Buddhist memorial services, and various gatherings. Our chefs provide the finest dishes through their skill and sensibility, with heartfelt hospitality.

Question 8

Is it close to Tokiwa Park and Yamaguchi Ube Airport?

Accepted Answer

About 10 minutes by taxi from Yamaguchi Ube Airport, and within about 15 minutes by car to Tokiwa Park. The location is convenient for accessing major tourist spots in Ube city.

Question 9

Can you tell me about the in-house restaurants?

Accepted Answer

We offer multiple restaurants including Creative Dining Camellia (breakfast, lunch, dinner), teppanyaki restaurant, and Japanese cuisine. You can enjoy dishes made with carefully selected seasonal ingredients.

Question 10

Is there a parking lot?

Accepted Answer

Free parking is available. However, as the number of spaces is limited, we also recommend using public transportation.

Question 11

What is the address?

Accepted Answer

1-7-1 Shima, Ube City, Yamaguchi Prefecture

Question 12

Is there a parking lot?

Accepted Answer

It is available. For details, please contact the facility.

Question 13

What time is check-out?

Accepted Answer

11:00.

Question 14

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 15

How do I get there?

Accepted Answer

About 5 minutes on foot from Ube-Shinkawa Station on the JR Ube Line. About 15 minutes by car from Ube IC on the Sanyo Expressway. About 10 minutes by taxi from Yamaguchi Ube Airport.

Question 16

What time is check-in?

Accepted Answer

14:00.

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