Question 1

Is there a shuttle service from Takeo Onsen Station?

Accepted Answer

A free shuttle bus service is available from Takeo Onsen Station (for arrival and departure). Advance reservation by the previous day is required. Shared rides may apply.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 11:00.

Question 3

Can I stay with my pet?

Accepted Answer

Dog-friendly rooms are available (such as deluxe Japanese-Western rooms with pet accommodation plans). Please check the official website or contact the hotel directly for details.

Question 4

What is the hotel's concept?

Accepted Answer

The concept is "a hot spring resort where you experience the four seasons with all five senses," offering stays themed around "recovery" for the mind and body. It opened in spring 2023 as Garden Terraces Resorts' first hot spring ryokan.

Question 5

How many rooms do you have, and what types are available?

Accepted Answer

All rooms are suites with hot spring baths. For details on room types and quantities, please check our official website.

Question 6

What kind of facility is the infinity spa?

Accepted Answer

An open-air infinity spa fed with Takeo hot spring water, available year-round. Combined with 2 types of sauna, it offers an authentic spa experience.

Question 7

What types of sauna are available and how do I use them?

Accepted Answer

There are 2 types of unisex sauna (swimsuit required): a rowyuу sauna and a dry sauna, which are available year-round along with the infinity spa.

Question 8

I hear all rooms have hot spring water. What kind of hot spring is it?

Accepted Answer

Takeo hot spring (weakly alkaline simple mineral spring) is supplied to all rooms. You can enjoy this celebrated 1,300-year-old hot spring with reputed benefits for fatigue recovery, neuralgia, muscle pain, and joint pain as many times as you wish in your room.

Question 9

What tourist attractions are nearby?

Accepted Answer

Takeo city has the Space Museum, Mifuneyama Rakuen (Rakan no Yu), and Lake Ikenouzit with swan boats. The pottery regions of Arita and Imari, as well as Huis Ten Bosch, are also conveniently accessible by car.

Question 10

What kind of food is served?

Accepted Answer

Creative Japanese kaiseki cuisine featuring Saga beef and other Saga prefecture ingredients. The lounge offers Japanese sake from Saga, Japan's rice region. Breakfast is a carefully prepared Japanese set menu featuring kamado (clay pot) cooked "Sagabiyori," a special A-rank local rice.

Question 11

Do you have parking?

Accepted Answer

Free parking for 80 cars. Valet service is not available.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 13

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

How do I get there?

Accepted Answer

About 8 minutes by car from Takeo Onsen Station (free shuttle bus available, advance reservation required) / About 10 minutes by car from Takeo Kitakata IC on the Nagasaki Expressway

Question 16

What is the address?

Accepted Answer

15750-1 Nagashima, Takeo City, Saga Prefecture

Question 17

What time is check-out?

Accepted Answer

11:00.

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