Question 1

Is there a car park?

Accepted Answer

Yes, it is available. Please contact the facility for details.

Question 2

What time is check-out?

Accepted Answer

11:00.

Question 3

What time is check-in?

Accepted Answer

15:00.

Question 4

How do I get there?

Accepted Answer

Approximately 50 minutes from Ise-Nishi IC on the Ise Expressway, or approximately 45 minutes from Tamaki IC.

Question 5

What is the address?

Accepted Answer

2619-1 Sakoshiko, Hamajima-cho, Shima City, Mie Prefecture

Question 6

Is there a spa?

Accepted Answer

We offer a full-service Arabic-style spa. Our relaxing treatments are popular for easing travel fatigue.

Question 7

Do I get special offers if I sign up for the newsletter?

Accepted Answer

When you sign up for our newsletter, we send you special deals, the latest information, and exclusive plans available only to subscribers. Please register through our official website.

Question 8

Can groups and tour buses use the facility for day visits?

Accepted Answer

For group visits and tour buses, please contact us in advance to arrange.

Question 9

What kind of food is available?

Accepted Answer

Our restaurant offers authentic Mediterranean cuisine using seafood from Ise-Shima. You can experience Mediterranean food culture without leaving Japan.

Question 10

What is the reservation phone number?

Accepted Answer

Reservations: 0599-52-1336 (phone service 9:00–18:00). Main hotel number: 0599-52-1226.

Question 11

What attractions are nearby?

Accepted Answer

The beautiful rias-style coastline of Ago Bay stretches right in front of the hotel. Easy access to Ise Shrine (approximately 40 minutes via Kashikojima Station) and Shima Spain Village (approximately 15 minutes).

Question 12

Can we stay with children?

Accepted Answer

We welcome families with children. Please consult our official website or call us for details about family plans.

Question 13

Can I use furusato nozei (hometown tax donation)?

Accepted Answer

You can use the furusato nozei "Shima City Experience Travel Voucher". Please check our official website or furusato nozei sites for details.

Question 14

What is the concept of the hotel?

Accepted Answer

It is a resort hotel that recreates a Mediterranean streetscape. In a space where white walls, arches, stone pavements and blue sea blend together, you can experience a European atmosphere while staying in Japan.

Question 15

How do I get there from the nearest station?

Accepted Answer

The nearest station is Kintetsu Shima Line Kashikojima Station (8 minutes on foot). By car via the Ise Expressway, it takes about 50 minutes from Ise Nishi IC or about 45 minutes from Tamaki IC.

Question 16

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 11:00. Please check your reservation plan for details.

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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