常见问题一览
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以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年7月26日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi available in all rooms?
Yes, Wi-Fi is equipped in all rooms. We provide a comfortable internet environment suitable for both business and leisure guests.
交通方式 (2)
How do I get to Kumamoto Castle?
About 10 minutes walk from the hotel. The location is very convenient as a sightseeing base, with Kumamoto's government district and entertainment areas also within walking distance.
How do I get here from the airport?
From Aso Kumamoto Airport, take a limousine bus for approximately 40 minutes to the Torimachi-suji bus stop, then walk approximately 1 minute. Alternatively, a taxi from the airport takes approximately 35 minutes.
入住／退房 (1)
What time does check-in start and what time is check-out?
Standard check-in is 14:00 and check-out is 11:00. Times may vary depending on your plan. Please check the details of your booking.
宠物 (1)
Can I stay with a pet?
Pet accommodation may not be available. Please contact the hotel directly for details.
吸烟 (1)
Are non-smoking and smoking guest rooms available?
We have both non-smoking and smoking room types. We will do our best to accommodate your preference when you inform us at the time of booking. Please contact the hotel for details.
儿童／家庭 (1)
Can I stay with children?
Family stays are welcome. Please contact the hotel directly for details on policies and facilities regarding children sharing a bed.
客房 (1)
Can I see Kumamoto Castle from my room?
Rooms on the west side have views of Kumamoto Castle. Rooms on the east side have views of the Aso mountains. If you prefer a particular view, please let us know when booking.
设施 (1)
Do you have a large banquet hall or conference rooms?
We have fully equipped large banquet halls and conference rooms, the largest in scale in Kumamoto. They can be used for various banquets and corporate events.
行李 (1)
Can I leave my luggage before check-in or after check-out?
We will store your luggage at the front desk both before check-in and after check-out. If you wish to send luggage in advance by mail, you can send it to: 860-8536 Kumamoto City, Chuo Ward, Kamidori-machi 2-1 Hotel Nikko Kumamoto Front Desk.
餐食 (1)
Are there restaurants? Can I eat breakfast?
We have several distinctive restaurants. For breakfast, we offer local dishes featuring Kumamoto ingredients to make your day a memorable start to your trip.
停车场 (1)
Is there parking? How much does it cost?
We have partner parking facilities. For details on rates and availability, please contact the hotel directly.
其他 (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
About 1 minute walk from Torimachi-suji stop on the Kumamoto City Tram. About 15 minutes by tram from JR Kumamoto Station. About 40 minutes by limousine bus from Aso Kumamoto Airport (get off at Torimachi-suji stop).
What time is check-in?
14:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. For details, please contact the facility.
What is the address?
2-1 Kamitoricho, Chuo Ward, Kumamoto City, Kumamoto Prefecture