常见问题一览

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以下回答由 AI 参考设施官方网站撰写,尚未经设施经营者确认。此为 2026年6月3日 时的信息。费用与时间可能已有变动,重要行程请向设施确认。

交通方式/接送 (1)

How do I get here from the nearest station?

From JR Inawashiro Station on the Bandai-Azuma Line, it takes about 20 minutes by taxi. A complimentary shuttle bus operates from JR Bandai-machi Station (seasonal and limited periods). Advance reservation is required, so please check the official website for details.

体验活动 (3)

What summer activities are available?

You can enjoy trekking around Mount Bandai, golf (at preferential rates), canoeing, and akabeko (red cow doll) painting experiences. Active stays are possible surrounded by nature throughout the seasons.

Tell me about the ski slope in winter.

You can enjoy skiing and snowboarding on the ski slopes directly connected to the hotel (Alts Bandai and Neko Mama Mountain). Hotel guests can purchase lift tickets at a discounted rate. Special offers such as free rentals for children under elementary school age may be available (subject to seasonal changes).

What Aizu culture experiences are available?

There are plenty of activities to experience Aizu traditional culture, including folk dance experiences to the song "Aizu Bandaisan" (Aibasse! Odoransho) and red cow (akabeko) painting workshops. You can also enjoy local sake tastings. Please check the hotel's official website for details.

入住/退房 (1)

What are the check-in and check-out times?

Standard check-in is 16:00 and check-out is 11:00. Times may vary depending on your plan. During ski season, special plans with 13:00 check-out may be available. Please check the official website for details.

周边观光 (1)

What are some nearby tourist attractions?

There are many tourist destinations within 30-40 minutes by car, including Aizuwakamatsu (Tsuruga Castle, Akabeko Land), Bandai Highland (Goshikinuma), and Kitakata Ramen Street. The hotel is an ideal base for exploring the surrounding area.

儿童/家庭 (1)

Can families with children enjoy their stay?

We offer benefits such as free ski rental for children under elementary school age and sharing-bed plans. If children ages 4-6 wish to have meals, an additional charge applies. Please check the official website for details.

客房 (1)

What types of rooms are available?

We offer a variety of room types including Modern Triple Rooms, Gorogo Rooms (mezzanine 3-bed), and Suite Rooms. There are 149 rooms in total.

温泉/浴池 (1)

Is there hot spring? What is the water quality?

We have a natural hot spring (sodium bicarbonate spring) sourced from Bandai Mountain, with a large bath called "Shureи" and sauna. The water is said to be effective for neuralgia, muscle pain, joint pain, poor circulation, fatigue recovery, and chronic skin conditions.

餐食 (2)

What is the dining style?

Dinner is mainly buffet-style, featuring Aizu cuisine made with local ingredients and a varied menu. Breakfast is also buffet-style. Meal times require advance reservation through the hotel's official website (phone reservations not accepted).

Do you accommodate allergies?

For food allergies, we will make every effort to remove allergens. However, we cannot guarantee complete elimination. If a guest's allergic reaction is severe even to trace amounts of an allergen, we may refrain from serving that dish. Please check the FAQ on our official website and consult with the front desk in advance.

停车场 (1)

Is there a parking lot?

There is a free parking lot with 250 spaces available for guests arriving by car.

其他 (6)

How do I get there?

Approximately 20 minutes by taxi from JR Banetsu West Line Inawashiro Station / Approximately 20 minutes via prefectural road from Bandai-Kato IC on the Banetsu Expressway / Free shuttle bus from JR Bandai Town Station (seasonal operation, advance booking required)

What time is check-out?

Check-out is at 11:00.

Is there a parking lot?

Yes, it is available. For details, please contact the facility.

Can I use Wi-Fi?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

What is the address?

Fukushima Prefecture, Yama District, Bandai Town, Sarashina, Shimizu-hira 6838-68

What time is check-in?

Check-in is at 16:00.