Question 1

Which IC should I use when coming by car?

Accepted Answer

Please use Noboribetsu East IC. It is about 10 minutes by car from the interchange to the facility.

Question 2

How do I get there from JR Noboribetsu Station?

Accepted Answer

It is about 15 minutes by car from JR Noboribetsu Station. From Noboribetsu East IC, it is about 10 minutes by car.

Question 3

What is the phone number for inquiries?

Accepted Answer

For inquiries by phone, please contact 0143-84-2277.

Question 4

How do I get there?

Accepted Answer

About 15 minutes by car from JR Noboribetsu Station, or about 10 minutes by car from Noboribetsu East IC

Question 5

What is the address?

Accepted Answer

Noboribetsu Onsen-cho 29, Noboribetsu, Hokkaido

Question 6

What types of guest rooms are available?

Accepted Answer

We offer 8th floor Japanese-Western style rooms with 2 beds (48㎡), 4-bed Japanese-Western rooms, 2-bed Japanese-Western rooms (48㎡), 10-mat Japanese rooms (non-smoking), and special rooms with hot spring and sauna.

Question 7

Do you have special rooms with hot spring and sauna?

Accepted Answer

Yes, we offer special rooms featuring 'guest room natural hot spring' and 'self-service sauna' – the first in the Noboribetsu Onsen area. The sauna was also renovated in 2023.

Question 8

When was the sauna renovated?

Accepted Answer

The sauna was renovated in 2023 and now offers enhanced relaxation. The special rooms with private hot spring baths also feature self-service sauna facilities.

Question 9

What types of hot spring water can you enjoy?

Accepted Answer

We offer four types of spring water – sulfur spring, salt spring, acidic iron spring, and mixed spring – all source water circulation. You can experience four rare spring types in one evening, unique to Noboribetsu Onsen.

Question 10

Can you accommodate banquets and large groups?

Accepted Answer

We can host banquets of up to 180 guests in our large banquet hall 'Genshirin', plus three medium-sized halls. We can accommodate your group's needs.

Question 11

How is dinner served?

Accepted Answer

Dinner is served in-room as standard, allowing families and groups to relax and enjoy conversation and food without concern for others around them.

Question 12

What kind of meals are served?

Accepted Answer

Our head chef, who received the Hokkaido Social Contribution Award (November 2025), prepares kaiseki (multi-course Japanese dinner) made with gratitude for local ingredients. Enjoy the bounty of Hokkaido's sea and mountains.

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