Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi and wired internet access are available. Please see the information for each room and plan for details.

Question 2

What is the cancellation policy?

Accepted Answer

The cancellation policy differs by plan. Some benefits may not be available on same-day bookings. Please check the booking page of the official website or ask the front desk for details.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 (latest 18:00) and check-out is 10:30. Early check-in and late check-out may be possible depending on the plan and availability; please ask.

Question 4

Can children and families stay?

Accepted Answer

The hotel is designed as a luxury resort for adults and values a calm atmosphere. We recommend contacting the hotel in advance if you are travelling with children.

Question 5

Are there beauty treatments or massage?

Accepted Answer

Beauty treatment and massage facilities are available. We recommend booking in advance. Please check the official website or the front desk for details.

Question 6

Is there a guest lounge?

Accepted Answer

There is a guest lounge with a panoramic view on the top floor. From the open terrace you can watch the gradations of sea and sky while enjoying free drinks (beer, wine, coffee, tea, herbal tea and more) and antipasti.

Question 7

Is there a large communal bath?

Accepted Answer

As every room has its own open-air bath, a shared bathing hall is not the main feature, but there are hot spring facilities in the hotel. Please check at check-in or with the front desk for details.

Question 8

Do all rooms have a hot spring open-air bath?

Accepted Answer

Yes, all 26 rooms have their own hot spring open-air bath. Both the Prestige wing (from 69 square metres) and the Classic wing (from 43 square metres) let you bathe while looking out to sea.

Question 9

Is there a pick-up service?

Accepted Answer

There is a free shuttle from the west exit of Tateyama Station to the hotel. Departures from the station are at 14:40, 15:40 and 16:40 (book by 20:00 the previous day), and from the hotel at 9:05 and 10:50 (book by 8:30 on the day).

Question 10

What is the food like and how is it served?

Accepted Answer

We serve creative course menus using superbly fresh local fish landed by our own boats, along with spiny lobster, abalone and other carefully chosen ingredients from southern Boso. From French-style dishes that go well with wine to sashimi with strong regional character, it is a fine-dining experience built on local produce.

Question 11

Is there parking?

Accepted Answer

There is outdoor parking for 27 vehicles. Guests are taken from the car park to the hotel entrance by self-driving cart, so the sense of something out of the ordinary begins on arrival.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

What is the address?

Accepted Answer

233-4 Shiomi, Tateyama City, Chiba Prefecture

Question 14

How do I get there?

Accepted Answer

About 15 minutes on a JR bus bound for Awa-Shirahama from the west exit of Tateyama Station on the JR Uchibo Line, alighting right at Awa-Shiomi. Free pick-up is available: from the west exit of Tateyama Station at 14:40, 15:40 and 16:40 (book by 20:00 the previous day), and from the hotel at 9:05 and 10:50 (book by 8:30 on the day).

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

10:30.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

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