Question 1

How do I get to Tachibanaya from JR Atsumi Onsen Station?

Accepted Answer

We offer free shuttle service from JR Atsumi Onsen Station to Tachibanaya (approximately 5 minutes). Advance reservation is required, so please feel free to contact us.

Question 2

If I'm flying, what is the nearest airport?

Accepted Answer

Shonai Airport is the nearest, about 50 minutes by rental car. Flights from Haneda and Narita airports to Shonai take about 1 hour. From Yamagata Airport, it takes about 2.5 hours by connecting highway bus and JR.

Question 3

If I drive, what is the nearest interchange?

Accepted Answer

Atsumi Onsen IC is the nearest, and you'll reach Tachibanaya about 5 minutes after exiting. It's convenient to enter the phone number "0235-43-2211" into your car navigation.

Question 4

Where can I cancel or confirm my reservation?

Accepted Answer

You can manage your reservation through the "Reservation Confirmation and Cancellation" menu on our official website. For details, please check the form on our website.

Question 5

Are there benefits to becoming an internet member?

Accepted Answer

When you register for our free internet membership, you receive a 2,000 yen discount voucher for your next visit and access to exclusive member-only accommodation plans. Registration takes about 2 minutes. Please mention your membership status at check-in.

Question 6

Please tell me the access method.

Accepted Answer

Free shuttle from JR Atsumi Onsen Station, about 5 minutes (advance reservation required). By car: about 5 minutes from Atsumi Onsen IC. From Tokyo area: about 4 hours via Kan-etsu, Hokuriku and Nihonkai-Tohoku expressways. From Haneda or Shonai Airport by rental car: about 50 minutes. Electric vehicle charging station available.

Question 7

Is there a car park?

Accepted Answer

Yes, it is available. For details, please contact the facility.

Question 8

Can families with babies and small children stay comfortably?

Accepted Answer

Tachibanaya is certified as Yamagata Prefecture's first 'Welcome Baby Accommodation' by Miki House Child Research Institute. We have a dedicated baby guest room, and our private bath is equipped with baby body soap and a small mat. If the Welcome Baby room is fully booked, we can prepare a general room as a family room—please inquire.

Question 9

What is the detached villa Kanshuisō like?

Accepted Answer

It is a detached villa with a hot spring bath overlooking a Japanese garden. In May 2025, we opened semi-open-air bath equipped Japanese-Western rooms and the dedicated dining venue "Shonaigumi." The room features a 10-tatami Japanese room plus a 4.5-tatami room, with a total area of 56–68 m², accommodating 2 to 5 guests.

Question 10

What types of guest rooms are available?

Accepted Answer

We offer semi-open-air bath equipped Japanese-Western rooms (Shinonomé, Hagoromo, Souten), detached villa Kanshuisō overlooking the garden, Welcome Baby certified rooms (East building), East building Deluxe, West building Superior, South building Standard, and Western twin rooms.

Question 11

What types of hot springs and baths do you have?

Accepted Answer

We offer a spacious public bath featuring Atsumi hot spring, a famous traditional spa, as well as a private bath for families. Guests staying in the detached villa Kanshuisō or semi-open-air bath equipped rooms (Shinonomé, Hagoromo, Souten) can also enjoy hot spring baths in their rooms.

Question 12

What are the meals like, and where are dinner and breakfast served?

Accepted Answer

Dinner features Yamagata's premium rice variety "Haenuki," and breakfast features "Tsuya-hime." We specialize in kaiseki (multi-course Japanese dinner) using seasonal mountain and sea delicacies. Meals are served at the dining venue "Shonaigumi" (reservation required for dedicated plan) or in-room dining at Tachibana. Guests staying in Welcome Baby certified rooms will have dinner served in their room.

Question 13

Are there cafés or shops in the facility?

Accepted Answer

We have a riverside takeout café "Saji Café" and open terrace "Kajika Terrace" (open April–November), "Lounge Shiki" overlooking the garden (with craft beer and Yamagata beverages), and a souvenir shop "Omiyageya Hana-no-ichi" with local Yamagata products.

Question 14

Can I borrow stylish yukata for women?

Accepted Answer

We offer free yukata rental for women. You can wear them around the facility and gardens, along the Atsumi River, or while visiting the hot spring foot bath spots in Atsumi hot spring town (from April to November, we also offer the "Yukata-meguri" walking tour).

Question 15

Is there a car park? Can electric vehicles use it?

Accepted Answer

We have a car park available. We also have a charging station for electric vehicles, so EV users can stay with peace of mind.

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