Question 1

Are there any precautions for driving in winter?

Accepted Answer

National routes and parking areas are snow-cleared, but during heavy snowfall, four-wheel drive vehicles or tire chains and other anti-slip devices are required. Vehicles not equipped for cold climates may experience battery failure. The Kumotani Gate closes at night, so arrival before 5 PM is recommended. Emergency road closures may occur due to weather restrictions.

Question 2

How do I access by train and bus?

Accepted Answer

From Aomori Station East Exit: approximately 1 hour 10 minutes by JR Bus to Sukayu Onsen-mae. From Shin-Aomori Station East Exit: approximately 1 hour 20 minutes by JR Bus to Sukayu Onsen-mae. From Towada-ko Yasumiya: approximately 1 hour 30 minutes by JR Bus. JR Bus operates year-round.

Question 3

How do I access by car?

Accepted Answer

Via the Tohoku Expressway: approximately 40 minutes from Aomori Chuo IC, 50 minutes from Aomori IC, and 45 minutes from Kuroishi IC. From Aomori Airport, approximately 1 hour by car. By taxi from central Aomori, approximately 45 minutes (fare approximately 7,000–8,000 yen).

Question 4

What is the phone number for inquiries about reservations and stays?

Accepted Answer

For reservations and stay-related inquiries, call 017-738-6400. For other inquiries, call 017-738-6002. Availability: 9:00–17:00.

Question 5

What is the address?

Accepted Answer

50 Sukayu-zawa, Arakawa-south Arakawa-yama National Forest, Aomori City, Aomori Prefecture

Question 6

How do I access the facility?

Accepted Answer

From Shin-Aomori Station East Exit by JR Bus: approximately 1 hour 20 minutes. From Aomori Station East Exit by JR Bus: approximately 1 hour 10 minutes. Complimentary shuttle bus available (advance reservation required; departs Shin-Aomori Station East Exit at 10:15 and 14:00). From Aomori Airport by car: approximately 1 hour. Via Tohoku Expressway: approximately 40 minutes from Aomori Chuo IC, 50 minutes from Aomori IC, 45 minutes from Kuroishi IC. By taxi from central Aomori: approximately 45 minutes (approximately 7,000–8,000 yen).

Question 7

Is there a parking lot?

Accepted Answer

Yes. For details, please contact the facility.

Question 8

What types of rooms and amenities are available?

Accepted Answer

The main inn has three types: Building 1 (Western-style rooms with beds, refrigerator, toilet, sink), Buildings A and 7 (6–8 tatami Japanese-style rooms with veranda and alcove). All rooms include towels, bath towels, and yukata. Buildings A and 7 have no refrigerators. We have 139 rooms total including the thermal therapy wings.

Question 9

Is there a consultation desk for hot spring therapy?

Accepted Answer

We have a "Hot Spring Therapy Consultation Room" on-site with a resident consultant who holds a nursing qualification. You can consult about health checks, bathing methods, and more. Please feel free to visit.

Question 10

What are the shop hours and what products are sold?

Accepted Answer

The shop is open 7:00–20:00. We carry Aomori Prefecture apple cakes, local sake, seafood products, Tsugaru lacquerware, Tsugaru glassware, and other local goods, plus Sukayu Onsen original items (hot spring soap, hot spring water face masks, etc.) and light snacks.

Question 11

Is there a women-only bath?

Accepted Answer

We have separate men's and women's small baths called "Tama no Yu". Although the source differs from the Senin Bath, it has the same milky, acidic sulfur spring qualities. The women's bath is made of cypress wood, has a shower, and offers generous space for relaxation.

Question 12

What kind of bath is Hiba Seninnin-buro?

Accepted Answer

A large co-ed bath spanning 160 tatami mats, made entirely of hiba wood. It features four different hot spring sources: the hot spring, cold spring, lukewarm spring, and waterfall bath. The bath is characterized by its overwhelming sense of space with no pillars supporting the hiba structure. It is a renowned hot spring that has soothed many visitors for over 300 years.

Question 13

What is the spring quality and what ailments does it help treat?

Accepted Answer

The spring is acidic sulfur water (containing gypsum, acidic hydrogen sulfide). It is indicated for neuralgia, muscle pain, joint pain, frozen shoulder, chronic skin conditions, diabetes, high blood pressure, and fatigue recovery, among others. Research by Kagawa University School of Medicine has found antiviral properties in the hot spring water.

Question 14

Is there a complimentary shuttle bus? How do I use it?

Accepted Answer

A complimentary shuttle bus is available for guests with reservations. Advance booking is required; please request when making your accommodation reservation. Departures from Shin-Aomori Station East Exit are at 10:15 and 14:00. Departures from Sukayu Onsen are at 8:50 and 12:30. Travel time is approximately 60 minutes.

Question 15

Can I do a long-term stay for hot spring therapy?

Accepted Answer

We have thermal therapy wings (Buildings 2, 3, 5, and 6) available. These are simple Japanese-style rooms for long-term guests with TV, refrigerator, yukata, and towels provided. Shared cooking facilities, gas burners, and microwave are free to use. Washing machines cost 100 yen per 60-minute cycle for both wash and dry.

Question 16

Where can I have meals?

Accepted Answer

In the main inn wing, Building A serves dinner in your room, while Buildings 1 and 7 serve dinner at the dining area with chairs and tables. Breakfast is buffet-style. For thermal therapy wing guests with meal plans, both breakfast and dinner are served at the dining area.

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