Question 1

How do I get there?

Accepted Answer

It is about a 7-minute walk from Miyasawa Station on the Subway Tozai Line. By bus, take the Otaru-bound bus from Sapporo Station and get off at Nishi-machi Kita 20-chome (about 5 minutes). By car, it is about 1 hour 40 minutes from New Chitose Airport.

Question 2

Are there seasonal events?

Accepted Answer

Spring to summer features blooming roses in the Rose Garden, autumn has Halloween decorations, and winter has Christmas illuminations. The Karakuri Clock Tower holds a parade and bubble show on the hour throughout the day.

Question 3

Can I purchase souvenirs?

Accepted Answer

Shop Piccadilly sells Shiroi Koibito (white chocolate biscuits), park-exclusive cookies, tea, wine, and merchandise. There is also a shop in the free area, so you can purchase souvenirs without paying the admission fee.

Question 4

Do I need to make a reservation for the sweets-making experience?

Accepted Answer

We strongly recommend booking popular sweets workshops such as making original Shiroi Koibito. You can register through the official website or at the ticket counter upon entry. During busy times (especially weekends and holidays), you may not be able to participate without a reservation.

Question 5

What are the opening hours and closed days?

Accepted Answer

Opening hours are 10:00–17:00 (last admission 16:00). Hours may change during the year-end and New Year period. Please check the official website for the latest information.

Question 6

Can I enjoy this with children?

Accepted Answer

Yes. Factory tours and candy-making workshops are very popular with children. The Sweets Workshop accepts children aged 5 and under with a parent (aprons and hats provided). The English-style garden is designed to be easy to walk with a stroller.

Question 7

How long should I plan to spend?

Accepted Answer

Allow approximately 3 hours to enjoy all areas at a relaxed pace. The free area alone can be covered in about 2 hours. If you include hands-on experiences or meals, we recommend allowing extra time.

Question 8

Is photography allowed?

Accepted Answer

Photography is allowed in most outdoor and exhibition areas. However, photography is prohibited inside Study Base Cacao Pod. Please check with the official website or on-site staff for details.

Question 9

What is the admission price? What is the difference between the free and paid areas?

Accepted Answer

The outdoor areas and exterior can be enjoyed free of charge. Admission to the paid area is 800 yen for adults (high school and above), 400 yen for children (ages 4–junior high school), and free for ages 3 and under. In the paid area you can enjoy factory tours, chocolate exhibitions, cafés, and more.

Question 10

Can I enjoy it on rainy days?

Accepted Answer

The main attractions—factory tours, chocolate exhibition, café, and sweets-making experiences—are all indoors. You can enjoy yourself fully even on rainy days. Outdoor areas like the English-style garden may be difficult to walk through in rain, but you can spend the whole day inside the buildings.

Question 11

Are there cafés or restaurants?

Accepted Answer

Inside the paid area is the Chocolate Lounge Oxford, which serves ISHIYA original sweets, freshly baked confections, drinks, and more. There are also limited menu items available only at the park.

Question 12

Is there a parking lot?

Accepted Answer

Parking is available at the facility. Please check the official website for details on capacity and fees.

Question 13

When is the facility closed?

Accepted Answer

Year-end and New Year period (see official website for details)

Question 14

What is the admission price?

Accepted Answer

Free area: Free entry
Paid area: Adults (high school and above) 800 yen, Children (ages 4–junior high school) 400 yen, Ages 3 and under free

Question 15

What is the address?

Accepted Answer

Hokkaido Sapporo, Nishi Ward, Miyanosawa 2-jo 2-11-36

Question 16

Is there a parking lot?

Accepted Answer

Yes, it is available. Please check the official information for details.

Question 17

How do I get there?

Accepted Answer

About 7 minutes walk from Miyanosawa Station on the Subway Tozai Line. By car, approximately 1 hour 40 minutes from New Chitose Airport.

Question 18

What are the opening hours?

Accepted Answer

10:00–17:00 (admission until 16:00, shop until 17:00)

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