Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available throughout the building.

Question 2

What are the transportation options from Shirahama Station?

Accepted Answer

From JR Shirahama Station, take the Sandanbeki-bound bus for approximately 20 minutes, get off at "Shinyuzaki" and it's about a 1-minute walk. You can also use the free shuttle bus run by the Shirahama Onsen Ryokan Cooperative (first-come, first-served basis). A taxi takes approximately 13 minutes.

Question 3

Can I take the shuttle bus to Adventure World?

Accepted Answer

For the latest information on the regular shuttle bus service from Shirahama Station to the hotel and Adventure World, please check the official website of the Shirahama Onsen Ryokan Cooperative.

Question 4

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00 and check-out is 11:00.

Question 5

Are there accommodations for accessibility and steps?

Accepted Answer

There are several areas in the building with steps and stairs. If you have mobility issues, please let us know at the time of booking or consult with the front desk.

Question 6

What kind of hot spring facilities are available?

Accepted Answer

We draw water from Shirahama Onsen, one of Japan's three oldest hot springs. We offer distinctive facilities such as the "Sandan-no-yu" (three-tiered bath, with standing bath also available). You can enjoy it as a natural flowing hot spring.

Question 7

What kind of meals are available?

Accepted Answer

We offer a variety of dining options including the buffet restaurant "by the ocean -buffet-" with approximately 80–100 items, "Ikesu Warouda" where you can enjoy fresh fish swimming in front of you, and "Sushi Yata".

Question 8

Is there a foot bath terrace?

Accepted Answer

A foot bath opened in March 2017, where you can relax while enjoying the scenic views selected as one of Japan's best sunset spots.

Question 9

Is there a bar or late-night dining service?

Accepted Answer

You can enjoy your evening at "KON BAR" and the late-night food corner "Ikoi-no-Kaatei".

Question 10

Do you have rock saunas and saunas?

Accepted Answer

We have rock saunas and sauna facilities. Please check our official website or ask at the front desk when you check in for details.

Question 11

Is there a parking lot? Is there a charge?

Accepted Answer

We have a parking lot. For guests, parking is free from your arrival date through departure.

Question 12

How do I get there?

Accepted Answer

About 20 minutes by bus from JR Shirahama Station towards Sandangaki, get off at Shinyuzaki and walk about 1 minute, or about 13 minutes by taxi from Shirahama Station. A free shuttle bus service is also available from Shirahama Onsen.

Question 13

What is the address?

Accepted Answer

1821 Shirahama, Nishi-Muro District, Wakayama Prefecture

Question 14

What time is check-out?

Accepted Answer

11:00.

Question 15

Is there a car park?

Accepted Answer

Yes, it is available. Please contact the facility for details.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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