Question 1

Is car sharing available in the Akiu Onsen area?

Accepted Answer

Yes, Toyota's car-sharing service "Times Car" is available in the Akiu Onsen area. You can use it for sightseeing in the surrounding area.

Question 2

How do I get to Ryokusuitei from Sendai Station?

Accepted Answer

A free shuttle bus (the Akiu-Kawasaki Sendai Seibu Liner) runs between Sendai Station and Ryokusuitei. Please call us on 022-397-3333 or see our brochure for the times and stops.

Question 3

How do I cancel a reservation?

Accepted Answer

There is a "Reservation Cancellation" menu on the top page of our official website. You can proceed online, but please check the terms and conditions or the information provided at the time of booking for details. If you have any questions, please call 022-397-3333.

Question 4

Do you offer multilingual support?

Accepted Answer

Yes, our official website is available in English, Korean, Simplified Chinese, Traditional Chinese, and Thai. For assistance in foreign languages, please confirm availability when making your inquiry.

Question 5

What hours can I telephone for bookings and enquiries?

Accepted Answer

Telephone bookings and enquiries are taken from 9:00 to 18:00 on 022-397-3333.

Question 6

Do you have banquet facilities? Can groups use the facility?

Accepted Answer

Yes, we have 13 banquet rooms available. Groups of friends and colleagues are welcome. We also offer group and party plans. Please contact us for details.

Question 7

What is the address?

Accepted Answer

Yumoto Kamihara 27, Akiu Town, Taihaku Ward, Sendai City, Miyagi Prefecture

Question 8

How do I get there?

Accepted Answer

A free shuttle bus (the Akiu-Kawasaki Sendai Seibu Liner) runs between Sendai Station and Ryokusuitei. The inn is in the Akiu Onsen area.

Question 9

What are the most popular accommodation plans?

Accepted Answer

The most popular is the Ryokusui Gozen plan, with Sendai beef steak and sake-steamed abalone as the main dishes (from 21,000 yen per person). Second is the Ryokusui Gozen plan served in your room in a special room (from 41,000 yen per person), and third the Kagaribi Gozen plan with steamed dishes and a Japanese-style bouillabaisse hotpot (from 17,800 yen per person). A bathing tax of 150 yen and an accommodation tax of 300 yen apply separately to all of them.

Question 10

Are there additional charges for hot spring tax and accommodation tax?

Accepted Answer

Yes, in addition to the plan price, a hot spring tax of 150 yen and an accommodation tax of 300 yen are required separately.

Question 11

What hot spring facilities are there?

Accepted Answer

We have a dramatic open-air bath built of stone looking out over an extensive Japanese garden, where you can relax amid nature in an out-of-the-ordinary setting. Please see the baths page of the official website for details.

Question 12

Can I bathe without staying overnight?

Accepted Answer

Yes, we offer a day bathing course. The information is updated monthly, so please check the news on the official website or call us for the latest details.

Question 13

Is the shuttle bus free? Is a reservation required?

Accepted Answer

The complimentary shuttle bus (Akiu Kawasaki Sendai Seibu Liner) runs between Sendai Station and Ryokusuitei. For details on usage (timetables, reservation requirements, etc.), please check the pamphlet download page on our official website or call 022-397-3333.

Question 14

Can I have meals served in my room?

Accepted Answer

Yes, on the second most popular plan, the special room plan, dinner is served in your room, in one of our distinctive special rooms (from 41,000 yen per person, excluding bathing and accommodation tax).

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