Question 1

How do I get here by train or bus?

Accepted Answer

Take the JR Bus bound for Towada Lake from JR Aomori Station and get off at Shiroigakura Onsen-mae bus stop. It's about 50 minutes by car from Aomori Station and about 1 hour 30 minutes from Hachinohe. You can set your car navigation to "Shiroigakura Onsen" or search by phone number 017-738-0658.

Question 2

Is there free shuttle service?

Accepted Answer

Free shuttle bus from in front of JR Aomori Station (near the station police box) to the facility (departure: 15:30). Return bus from the facility to Aomori Station departs at 9:00. Please call the hotel directly at 0120-38-0658 to reserve at least 3 days in advance. Seating is limited, so availability is not guaranteed.

Question 3

Are there activities available?

Accepted Answer

In summer, enjoy trekking and alpine plant observation in Hakkoda. In winter, experience backcountry skiing in a snow-covered landscape. Various other activities are available. You can also inquire with the facility about autumn foliage information for Jogakura Bridge.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 14:00–18:00 and check-out is 10:00. Times may vary depending on your plan.

Question 5

What are the nearby tourist attractions?

Accepted Answer

Nearby attractions include Jogakura Bridge (famous for autumn foliage), Sukayu Onsen, and Hakkoda Mountain (with ropeway). Also conveniently located for access to Lake Towada and Oirase Gorge.

Question 6

What should I know about winter (snowy) conditions?

Accepted Answer

This is a heavy snowfall area where winter snow can accumulate several meters. If driving, studded tires are required. Additionally, Route 103 may close during nighttime hours, so please check road conditions in advance.

Question 7

Tell me about the hot spring and baths.

Accepted Answer

Shiogarasu Onsen (low-mineral, weakly alkaline, high-temperature spring) features source-fed open-air baths available year-round—rare for the Hakkoda area. The open-air bath overlooks a ravine, allowing guests to bathe while enjoying the changing seasons and starry night sky.

Question 8

What is the spring quality and what are its benefits?

Accepted Answer

Shiogarasu Onsen is a low-mineral, weakly alkaline, high-temperature spring. Since opening in 1965, it has been considered beneficial for beautiful skin. It is also said to help with poor circulation, frozen shoulders, lower back pain, rheumatism, and chronic pain in muscles and joints.

Question 9

Is there a coin laundry?

Accepted Answer

There is a self-service coin laundry corner available (free of charge). Convenient for extended stays such as ski vacations.

Question 10

What types of rooms are available?

Accepted Answer

There are 31 rooms in total, including Royal Suites with fireplaces, Japanese-style rooms, and panoramic baths; Duplex Twins with first-floor bedrooms and second-floor living areas; and Comfort Twins with panoramic onsen baths. All rooms have in-room Wi-Fi.

Question 11

What is included in the meals?

Accepted Answer

The evening kaiseki dinner is highly regarded, featuring fresh fish from nearby Aomori waters hand-picked by the chef each morning at the market, along with seasonal local vegetables and beef. Breakfast is a buffet-style spread of regional cuisine. Meals are enjoyed in a restaurant with a fireplace.

Question 12

Is there a parking lot?

Accepted Answer

We have a parking lot with capacity for 100 cars. Parking is free and no reservation is required. During winter, snow tyres are essential due to snow accumulation.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 14

What time is check-in?

Accepted Answer

14:00.

Question 15

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 16

How do I get here?

Accepted Answer

Take the JR Bus bound for Towada Lake from JR Aomori Station and get off at Shiroigakura Onsen-mae. Free shuttle service is available from in front of Aomori Station (near the station police box) at 15:30 (reservation required 3 days in advance). About 50 minutes by car from Aomori or Shin-Aomori Station.

Question 17

What is your address?

Accepted Answer

Aomori City, Arakawa Hakkouda-sanchu, Aomori Prefecture

Question 18

What time is check-out?

Accepted Answer

10:00.

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