Question 1

How do I get here from Hakone-Yumoto Station?

Accepted Answer

About 6–7 minutes on foot from Hakone Tozan Railway's Hakone-Yumoto Station, or about 2 minutes by taxi. We also offer a reservation-based shuttle service, so please contact us in advance.

Question 2

What information should I enter into my car navigation system?

Accepted Answer

Search using the phone number "0460855531". If your navigation system uses data from February 2007 or earlier, enter "046055531".

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 11:00. Times may vary depending on your plan.

Question 4

Can I stay with a pet?

Accepted Answer

Please contact the facility directly regarding pet accommodation.

Question 5

What types of guest rooms are available?

Accepted Answer

15 rooms in total, including room 15 in the Bansuitei (designated as an Important Cultural Property) with 10-tatami + 8-tatami + 6-tatami + 6-tatami + veranda, rooms in the Meiji building with 10-tatami + 8-tatami, and others. Each room has its own unique character. Note: room 15 is currently unavailable for booking due to cultural heritage preservation.

Question 6

What is the view like along the Hayakawa River?

Accepted Answer

Rooms facing the Hayakawa River, which flows from Lake Ashi, offer beautiful natural scenery of Hakone Yumoto throughout the year. It is a soothing environment where you can hear the babbling of the Hayakawa River.

Question 7

What notable figures have stayed here in the past?

Accepted Answer

Many politicians, literary figures, and members of the imperial family have stayed here, including Itō Hirobumi and Matsukata Masayoshi in 1880, Sanjo Sanetomi in 1884, Prince Arisugawa Takehito in 1885, and Shiga Naoya in 1912.

Question 8

When was the inn founded? Which buildings are designated as Important Cultural Properties?

Accepted Answer

Founded in 1625 (Kan'ei 2), it is a long-established inn with nearly 400 years of history. The Fukuzumi Old Building (Bansuitei) and the Kinsenro are designated as Important Cultural Properties by the nation. This inn was the first operating ryokan in Japan to receive such designation.

Question 9

What is the hot spring water quality and its characteristics?

Accepted Answer

The inn manages its own natural hot spring source, which is rare in Hakone Yumoto. Even at its lowest output, the spring produces over 100 liters per minute. The well-balanced mineral content creates highly transparent hot spring water with exceptional bathing comfort, praised as being "like being wrapped in silk cotton."

Question 10

Do you have a large bath and outdoor bath?

Accepted Answer

We have a large bath (indoor bath called Ogi no Yu) and an outdoor bath (Ichien no Yu). The outdoor bath has been renovated and now has a more open atmosphere. The private baths in each room are also hot spring water.

Question 11

What are the nearby tourist attractions?

Accepted Answer

You can explore the hot spring town around Hakone-Yumoto Station, and the Hakone Tozan Railway provides convenient access to various areas of Hakone. Major tourist spots such as the Hakone Open-Air Museum, Hakone Shrine, and Lake Ashi are also relatively easy to reach.

Question 12

What is the meal service like?

Accepted Answer

We serve heartfelt Japanese cuisine that makes use of seasonal ingredients. Both dinner and breakfast are enjoyed in a private room.

Question 13

Is there parking available?

Accepted Answer

Parking is available. Please contact the facility directly for details on the number of spaces and usage conditions.

Question 14

What time is check-out?

Accepted Answer

11:00

Question 15

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 16

Is there parking available?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 17

What is the address?

Accepted Answer

643 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture

Question 18

What time is check-in?

Accepted Answer

15:00

Question 19

How do I get here?

Accepted Answer

About 6–7 minutes on foot from Hakone Tozan Railway's Hakone-Yumoto Station, or about 2 minutes by taxi. Shuttle service available (reservation required).

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